Dock & Door Service Technician

Dock & Door Service Technician $25–$30 per Hour | Monday–Friday, 7 AM–5 PM | Company-Provided Service Vehicle + Gas Card Put Your Mechanical Skills to Work. Hit the Road. Build a Career That Opens Doors! Are you mechanically inclined, enjoy troubleshooting, and prefer being out in the field rather than sitting behind a desk all day? Raymond Storage Concepts (RSC) is looking for a Dock & Door Service Technician to join our growing service team! In this role, you'll work directly with customers to diagnose, repair, maintain, and service the equipment that keeps their operations running safely and efficiently. From commercial overhead doors and dock levelers to safety equipment and hydraulic systems, every day brings a new challenge and an opportunity to put your skills to work. And here's a bonus: We provide your service vehicle, cover the maintenance, and give you a company gas card! If you enjoy working with your hands, solving problems, and having the independence to manage your day while being part of a supportive team, this could be a great opportunity for you! Why You'll Love Working at RSC We know our technicians are the backbone of our business, and we want to make sure you have the tools, resources, and support to be successful. Here's what you can look forward to: Competitive Pay: Earn $25–$30 per hour, based on experience. Company-Provided Service Vehicle: We'll provide your service vehicle and cover the maintenance. Company Gas Card: Fuel for your company service vehicle is on us! Consistent Schedule: Monday through Friday, 7 AM–5 PM. Variety in Your Work: Work on different types of equipment, solve unique challenges, and visit a variety of customer locations. Hands-On Training & Development: Continue building your technical knowledge and expanding your skills. Independence with Team Support: Enjoy working in the field while having an experienced team behind you. Comprehensive Benefits: Medical, dental, vision, life insurance, disability coverage, and company-paid short-term disability insurance. What You'll Be Doing As a Dock & Door Service Technician, you'll be the person our customers count on to keep their facilities operating safely and efficiently. Your day-to-day responsibilities will include: Troubleshoot & Repair: Diagnose and repair commercial and industrial overhead doors, dock levelers, dock locks, safety gates, truck shelters, and other dock equipment. Keep Equipment Running: Perform preventive maintenance and identify potential issues before they become bigger problems. Put Your Mechanical Skills to Work: Troubleshoot mechanical, electrical, and hydraulic systems to identify problems and deliver effective solutions. Support Installations: Assist with equipment installations and identify potential challenges at customer locations. Be the Face of RSC: Build strong customer relationships by providing dependable service, clear communication, and a positive experience. Manage Your Day: Work with dispatch and your manager to complete service calls efficiently while maintaining accurate service records. Take Pride in Your Equipment: Keep your company-provided service vehicle, tools, and parts organized and ready for the next job. Put Safety First: Follow established safety procedures and maintain a safe working environment for yourself, your teammates, and our customers. The best part? You won't be stuck doing the same thing every day. You'll have the opportunity to work independently, tackle new challenges, and see the direct impact of your work. What We're Looking For We're looking for someone who enjoys figuring out how things work, takes pride in doing the job right, and knows how to provide great customer service. Here's what will help you succeed: High school diploma or equivalent. 1–5 years of relevant mechanical, maintenance, repair, or service experience preferred. Strong mechanical aptitude and hands-on troubleshooting skills. Ability to work independently, manage your time, and adapt to changing priorities. Strong communication skills and a customer-focused attitude. A clean driving record and commitment to safe driving. Ability to lift and/or move 75 pounds or more. Willingness to work in a variety of environments, including indoor and outdoor conditions and varying temperatures. Even Better If You Have Experience With: Commercial or industrial overhead doors and dock equipment. Welding, fabrication, or cutting torches. Forklifts, scissor lifts, or other industrial equipment. AC/DC electrical systems, motor controls, and wiring. Hydraulic systems and mechanical equipment repair. Don't have experience with every type of dock or door equipment? If you have a strong mechanical background, enjoy troubleshooting, and are willing to learn, we encourage you to apply! Who We Are Raymond Storage Concepts is an authorized Raymond sales and service center and a leading provider of customized material handling solutions. Headquartered in Cincinnati, with additional locations in Columbus and Louisville, we support customers throughout Ohio, Kentucky, Southeast Indiana, and West Virginia. We help businesses keep their operations moving through innovative equipment, dependable service, and a team of people who take pride in what they do. At RSC, you're not just another technician. You're an important part of a team that helps our customers succeed every day. Ready to Open the Door to Your Next Opportunity? If you're looking for a hands-on career with competitive pay, a company-provided service vehicle, opportunities to grow your skills, and a team that has your back, we want to hear from you! Apply today and see where your career can go with Raymond Storage Concepts!