Domestic Operations Agent

Expeditors

Kent, WAOn-siteFull time

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Pay: $26 to $29; an hour
Location: Kent, WA
Work style: On-site
Job type: Full time
Posted: Nov 3; Today

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About the company

Expeditors

Transportation, Logistics, Supply Chain and Storage · 10,001+ employees

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."

Expeditors on LinkedIn

What you'll do

Ensure the timely and accurate movement of freight while maintaining high standards of customer service within the TRANSCON department.
Manage data entry, track shipments, handle billing, and ensure compliance with internal and external regulations.

What you need

Candidates should possess strong organizational and computer skills, including proficiency in Excel and Word.
Effective communication skills and a proactive, helpful attitude are essential for success in this role.

Key skills

LogisticsSupply chain managementCustomer serviceData entryFreight trackingBillingRegulatory complianceOperational efficiencyCommunicationInterpersonal skillsMicrosoft ExcelMicrosoft WordHazardous materials handling

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Perks

Paid Vacation
Holidays
Flexible Days
Paid Sick Time
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Medical Coverage
Prescription Drug Coverage
Dental Coverage
Vision Coverage
Health Savings Account
Life Insurance
Disability Insurance
Paid Parental Leave
Dependent Care Flexible Spending Account
Commuter Benefit
Employee Assistance Program
Training and Personnel Development Program
Educational Assistance and Reimbursement

See full description on company page, apply now

Read the full posting here

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Summary Description: Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department Tasks and Duties: Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and trace Transcon files and reporting Use export Transcon Workflow on daily basis Ensure accurate and timely client and vendors billing Ensure delivery of freight and timely clearance when applicable Interact with our customers in arranging their Transcon shipments, meeting customer service standards Contribute to maintain good relationships with suppliers Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers' standard operating procedures are in place and updated in the DLSOPs Meet KPI standards in accordance with the Company’s procedures Network communications, timely responses to emails and requests (internal and external) Escalation of problems to management when necessary Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary Qualifications Knowledge: Expeditors’ Company Policies and Procedures Basic local regulatory knowledge for compliance Global Logistics Industry knowledge Hazardous materials certification (preferred) Skills: Proactive, strong organizational skills. Good computer skills (Excel, Word) Fluent in English Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Behaviors: Positive and willing to help attitude Additional Information Expected Salary: $26-$29/hour Eligible for bonus Expeditors offers excellent benefits: Paid Vacation (first year prorated based off month of hire) Holidays (10) Flexible Days (2) Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) 401(k) Retirement Savings Plan with employer match Employee Stock Purchase Plan (ESPP) Medical, Prescription Drug, Dental & Vision Coverage Health Savings Account (HSA) Life and Disability Insurance Paid Parental Leave (additional eligibility criteria) Dependent Care Flexible Spending Account (DC FSA) Commuter Benefit Employee Assistance Program (EAP) Training and Personnel Development Program Educational Assistance and Reimbursement All your information will be kept confidential according to EEO Guidelines. Compensation: USD 26 - USD 29 - hourly