E-Learning Support Specialist I
Orbis Education
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- Pay
- $40K to $45K
- a year
- Location
- United States
- Work style
- Remote only
- Job type
- Full time
- Posted
- Oct 9
- 11 days ago
Career path
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About the company
Orbis Education
Education management · 201 to 500 employees
What you'll do
- Resolve support tickets from faculty and students, and prepare, maintain, and troubleshoot exams and LMS courses.
- Complete course audits and conduct student and faculty orientations.
What you need
- Requires a bachelor’s degree or equivalent industry experience, comfort in a support role, attention to detail, technological independence, organization and communication skills, and LMS experience.
- Must pass a background check.
- Education: a bachelor's degree
Key skills
Learning Management SystemsStrong organizationCommunication skillsHigh attention to detailMS Office SuiteZoho Ticketing SystemCanvasBlackboardSakaiChiTesterExamSoftSmartSheetZoomBox
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Perks
- Extensive training
- Structured professional development plans
- Outstanding benefits
- Work perks
- Collaborative and supportive team environment
See full description on company page, apply now
Read the full posting here
Job Description
Join us at Orbis Education and begin a career in helping Nursing students succeed!
The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms.Tasks performed will be based on the needs of the group of accounts to which they are assigned.This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually.
What you will do:
Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams.
Prepare, maintain, and troubleshoot issues for courses within the LMS.
Complete course audits.
Attend and conduct student and faculty orientations, including office hours for online orientations.
Other duties as assigned.
What you will have:
Bachelor’s degree or equivalent industry experience of 1-3 years
Comfort in a support role with high attention to detail
Technologically independent and able to work as part of a virtual team
Strong organization and communication skills
Experience with Learning Management Systems (LMS)
Must successfully pass a background check.
Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box
What we’ll offer in return:
A career where your work genuinely makes a difference
A stable income with a good salary
Extensive training with team and management support
Structured professional development plans and opportunities
Outstanding benefits and work perks
Collaborative and supportive team environment.…and more!
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