E T Consultant (IT Workforce Development, Job Architecture, Skills Assessment)

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd ITS Vice Presidency Context The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w Unit Context IT People Engagement & Development (ITSPE), within ITS Business Administration, strengthens the workforce, skills, leadership, engagement, and Agile capabilities needed for ITS to deliver business priorities and digital transformation. The unit leads technology learning, workforce and skills planning, job and career architecture, employee engagement, and Agile culture enablement. Duties and Accountabilities The Extended Term Consultant will work as an established individual contributor. With guidance, the Analyst will conduct research and analysis on difficult but well-defined assignments, prepare written outputs, coordinate assigned workstreams, and recommend practical solutions. • Analyze workforce, skills, learning, and engagement data to identify trends, gaps, risks, and opportunities, and translate findings into clear recommendations. • Support the implementation and ongoing validation of the ITS job architecture, including role mapping, documentation, benchmarking, stakeholder input, and alignment with grade-level expectations. • Maintain the ITS Job Architecture online presence and supporting digital resources, ensuring role profiles, frameworks, guidance, reference materials, and related webpages remain current, accurate, well-organized, and accessible. Coordinate updates and version control, identify content requiring refresh, and support improvements to the digital experience so managers and staff can easily navigate and use Job Architecture resources. • Coordinate the IT Job Architecture Governance Group and related governance activities, including scheduling meetings, developing agendas and supporting materials, coordinating inputs from stakeholders, documenting decisions and actions, and tracking follow-ups through completion. Maintain governance records and decision logs, and support the timely review and resolution of Job Architecture questions, proposed changes, and implementation issues. • Support the development, administration, and analysis of skills assessments and inventories, and connect findings to workforce planning and role-based learning priorities. • Prepare Job Architecture and Skills Assessment related decision-ready reports, dashboards, presentations, and briefing materials as needed. • Assist in the facilitation of workshops, training sessions, and programs to promote professional growth and skill enhancement. • Implement opportunities for employee learning and development, supporting career growth and skill enhancement through innovative programs. • Coordinate defined workforce development and engagement initiatives, including work plans, milestones, stakeholder consultations, workshops, communications, and action tracking. • Analyze program metrics and employee feedback to assess effectiveness, identify improvements, and support employee engagement, retention, and development initiatives. • Partner with HR and IT teams to optimize workforce structures and resourcing models. • Apply Agile ways of working and digital tools, including Microsoft 365, Power BI, Azure DevOps, and Microsoft Copilot, to strengthen collaboration, transparency, analysis, and delivery. • Other duties and responsibilities may be assigned based on business needs.