eCommerce Analyst

Apply Job Type Full-time Description Job Summary: We are seeking an organized, detail-oriented eCommerce Analyst with strong problem solving and communication skills to join our team in a full-time role. This role is responsible for maintaining online content, launching new products, monitoring inventory and pricing, responding to customer questions and reviews, and supporting the day-to-day needs of the company’s retail accounts (such as Amazon, Best Buy and eBay) through timely reporting and internal/external issue resolution. The analyst will also support the achievement of product line sales and margin goals through market analysis, KPI monitoring, and data-driven recommendations that help expand market share and improve profitability. Supervisory Responsibilities: None Duties/Responsibilities: Analyze eCommerce sales, revenue, profitability, conversion rates, traffic, and product performance across digital sales channels. Support the achievement of product line sales goals and plans by identifying growth opportunities and tracking performance against targets. Support product line margin goals and plans by analyzing pricing, product cost, promotional, and channel profitability data and recommending improvements. Develop and maintain dashboards, reports, and Key Performance Indicators (KPIs), and monitor KPIs to support strategic planning, business decisions, and opportunities for improvement. Monitor product listings, pricing, inventory availability, and promotional performance across marketplaces such as Amazon, Best Buy and eBay. Identify sales trends, customer purchasing patterns, and opportunities to improve product visibility, conversion rates, and overall online performance. Collaborate with eCommerce, marketing, merchandising, supply chain, and finance teams to align reporting and support business objectives. Create digital marketing campaigns, promotions, and advertising initiatives and analyze performance data and return on investment. Monitor competitor pricing, marketplace activity, and industry trends to support pricing strategies and competitive positioning. Conduct market analysis to determine market share, trends in product growth and maturity, and new opportunities across eCommerce channels. Assist with sales forecasting, demand planning, and inventory analysis to help maintain appropriate product availability. Identify data discrepancies, investigate performance issues, and recommend process improvements to enhance reporting accuracy and operational efficiency. Present findings and recommendations to leadership and cross-functional teams to support strategic planning and continuous improvement. Required Skills/Abilities: Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously Strategic thinker with the ability to translate insights into actionable plans and initiatives Proficient in Microsoft Excel Education and Experience: Bachelor’s Degree or Associate Degree in Business, Finance, Marketing, or related field or the equivalent in related work experience is preferred 1-3 years of experience in digital marketing, account management, eCommerce, or related roles is preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Compensation Package Strong benefits Multiple medical plans including HSA availability with company contributions Company paid disability & life insurance coverage Generous 401k matching Competitive pay Casual atmosphere/dog-friendly environment