ED Peer Support Specialist-Full Time-Days- Bladen Hospital
Cape Fear Valley Health
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- Location
- Elizabethtown, NC
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 15
- 5 days ago
Career path
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About the company
Cape Fear Valley Health
Hospital & health care · 5,001 to 10,000 employees
What you'll do
- Coordinates care before and after discharge, supports behavioral health discharge planning, and connects patients with community resources and the next level of care.
- Communicates with patients, families, care teams, and community agencies, and documents activities.
What you need
- A high school diploma or equivalent and North Carolina Certified Peer Support Specialist (NCCPSS) or National Certified Peer Specialist Certification (NCPSC) are required.
- Two years of Peer Support Specialist experience involving collaboration with Emergency Medical Services is preferred.
- Education: a high school diploma or a professional certificate
Key skills
interpersonal communicationnegotiation skillswritten and verbal communicationKnowledge of community resources
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Facility
Bladen Hospital
Location
Elizabethtown, North Carolina
Department
Emergency Department
Job Family
Clerical
Work Shift
Variable (United States of America)
Summary
Responsible for providing essential expertise, advocacy, and consultation to the plan of care for clients to include a special focus on behavioral health discharge planning and warm handoff connections to community resources. Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Coordinates care pre/post discharge for the client following case management criteria and identified related issues
Collaborates and communicates with departmental and system-wide personnel, physicians, patients, and with various outside insurance and referral representatives to facilitate timely and effective actions and decisions
Provides information and education to patient/family on community resources and options appropriate to the age of the patient served
As the patient is discharged from the ED, communicate pertinent information to facilitate the patient’s transition to the next level of care
Documents activities with entries that are consistent with meeting department/facility requirements and regulatory guidelines
Initiates contacts with agencies or support systems of Adult ED Patients and Behavioral Health Patients
Participates in multidisciplinary treatment conferences and/or rounds
Completes all required documentation fully and in a timely manner
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training :
High school diploma or equivalent required
North Carolina Certified Peer Support Specialist (NCCPSS) or National Certified Peer Specialist Certification (NCPSC) required
Work Experience :
2 years of experience as a Peer Support Specialist involving collaboration with Emergency Medical Services preferred
Knowledge, Skills, and Abilities Required :
Proficiency in reading, writing, and speaking the English language
Knowledge of and experience collaborating with mental health and substance use disorder treatment providers and members of recovery support community members in Fayetteville and surrounding areas
Excellent interpersonal communication and negotiation skills
Effective written and verbal communication skills
Knowledge of community resources
Ability to work with people of all social, economic, and cultural backgrounds
Flexible, open-minded, and adaptable to change
Ability to prioritize and process multiple tasks/responsibilities
Ability to connect patients and families with appropriate services
Physical Requirements :
Ability to see, hear, read, and have manual ability to use telephone and computer keyboard
Ability to effectively communicate orally to patients, family members, personnel, and physicians
Much standing, walking, bending, and lifting
Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity