ED Registration Specialist (full-time/nights)

You belong here! At Family Health West, you’re more than an employee, you’re family. When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals. When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado. So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends! About Family Health West Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future. At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities. Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views. Essential Duties: 1. Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. 2. Communicate necessary information to others as appropriate. 3. Registers customers for services completely and accurately into EMR 4. Obtains proper Identification and insurance cards; scans into EMR. 5. Obtains and witnesses consent for treatment. 6. Obtains and maintains knowledge supporting the registration process including; insurance payers/plans, Medicare requirements, consents for care, confidentiality, bed placement, HIPAA, OSHA, and other regulations. 7. Performs verification of insurance eligibility of customers including, identification of copay, deductible, and coinsurance liabilities and collects appropriate liabilities via credit card, check, or cash. Securely maintains payments received from customers and issues receipts. 8. Assists the ED Nursing staff in answering telephones as needed. 9. Refers patients to a patient financial resource as needed for assistance with financial counseling. 10. Follows EMTALA guidelines. 11. Obtains patient weights if nursing staff delegates in kilograms. 12. Performs ED room turn over as needed. 13. Floats to the hospital admissions area to assist with the admissions process and to perform duties of the ward clerk as needed. GENERAL DUTIES: 1. Maintains a positive attitude and values while providing exceptional customer service. 2. Ability to handle stressful situations and maintain composure in front of patients/families. 3. Knowledge of Medical terminology. 4. Documents appropriately; follows HIPAA. 5. Completes all scanning for the shift without leaving for the next shift. 6. Maintains patient/resident/employee privacy and confidentiality at all times. 7. Other job related duties as assigned. Wage starts at 18.55 and goes up based on experience Nights 6 pm to 6 am Holidays & Weekends Opening Info: Position Open Until Filled Immunizations required for employment, including flu vaccine FHW offers a full benefits package including: FOR ALL EMPLOYEES : Employee Assistance Program 403 (B) with 4% match from FHW and zero day vesting schedule FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK Medical Plan Options: PPO plan with copay/coinsurance and lower deductible High Deductible Health Plan with the option for a Health Savings Account. Telemedicine includes in both plan options. Dental Vision Life Insurance/ Accidental Death and Dismemberment Insurance Disability Insurance with a Short and Long Term Option. Critical Illness and Accident Plans Cafeteria Options: Health Reimbursement/ Flex Savings A host of other options to include: Pet Insurance, Identity Protection, Travel protection, etc.