EM Operations Monitor
Oriana House
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- Pay
- $17 to $22
- an hour
- Location
- Cleveland, OH
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 8 days ago
Career path
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About the company
Oriana House
Non-profit organization management · 501 to 1,000 employees
What you'll do
- Monitor client whereabouts and verify them by phone; communicate unauthorized activities and emergencies to supervisors, coworkers, facilities, and outside agencies.
- Check facility doors and alarms, document shift activities and incidents, and follow agency and program procedures.
What you need
- A high school diploma or equivalent is required; an associate’s degree in a human services field is preferred, with relevant job experience potentially substituting.
- A valid Ohio driver’s license, reliable transportation, and a qualifying driving record are required.
- Education: a high school diploma or an associate degree
Key skills
current technologylearning, remembering, focusingdecision makingproblem solvingmulti-taskvalid Ohio driver’s license
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Perks
- ANTHEM PPO
- High Deductible Plan
- CVS prescription coverage
- GROUP TERM-LIFE INSURANCE POLICY
- LONG-TERM DISABILITY INSURANCE
- VACATION HOURS
- PERSONAL-SICK HOURS
- RETIREMENT PLAN 403(b)
See full description on company page, apply now
Read the full posting here
Schedule: Monday - Friday, first shift (8-4/9-5) (rotating half day Saturdays)
(Pay Range: $17.00-$22.11/hr)
Essential functions of this job include, but are not limited to:
Learns new tasks, remembers processes, maintains focus, completes tasks independently, makes timely decisions in the contexts of workflows, and is able to complete tasks that have a speed and/or productivity quota.
Effectively implements Agency and program policies and procedures.
Secures facility keys in designated area at all times.
Documents, via zoom chat, that their shift has started and they have reviewed all relevant documentation from prior staff. At the conclusion of their shift, documents via zoom chat that they are logging off and have made sure all program activities, emergency situations, and unusual incidents are communicated to the next shift.
Reads all staff meeting minutes if not in attendance for actual meeting and documents in an email or zoom chat that it was completed.
Checks all perimeter doors at the end of each work shift to ensure they are locked and alarms are armed. Records results of check on shift report each shift.
Documents unusual activity, vandalism, maintenance issues, injuries, and medical concerns as needed. Notifies appropriate supervisor as necessary.
Effectively communicates emergency situations in a timely manner to Operations Supervisor, Program Administrator, EM Director, or designee as required.
Effectively communicates emergency situations in a timely manner to co-workers and a facility supervisor as required. Completes required documentation in an accurate and timely manner.
Notifies a facility supervisor immediately when law enforcement and/or fire department/EMS personnel are called to the facility.
Notifies a facility supervisor when law enforcement agencies call the facility requesting client information.
Maintains accurate and timely whereabouts of all clients assigned to the program. Calls clients to verify whereabouts. Notifies appropriate facilities and outside agencies of any unauthorized client activities.
QUALIFICATIONS: High School diploma or equivalent required. Associate’s Degree in human services field preferred. Relevant job experience may be substituted for preferred college degree. An aptitude with current technology preferred. Must possess a valid Ohio driver’s license, reliable transportation, and a driving record that does not preclude the employee from being covered by Agency liability insurance. Must possess exceptional clerical, office, organizational, and prioritizations skills. Must have the cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem solving, and comprehending. Must have the ability to simultaneously address multiple complex problems and multi-task without loss of efficiency or accuracy. Must be able to perform effectively and efficiently under high stress, emergencies, and conflict situations. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.
BENEFITS (FULL-TIME):
ANTHEM PPO or High Deductible Plan plus CVS prescription coverage
GROUP TERM-LIFE INSURANCE POLICY equal to one time annual salary
LONG-TERM DISABILITY INSURANCE
VACATION HOURS - 80 hours (10 days) per year.
PERSONAL-SICK HOURS - 80 hours (10 days) per year.
HOSPITAL HOURS - 96 hours (12 days) per year.
HOLIDAYS - eight paid holidays
TUITION REIMBURSEMENT PROGRAM (must be employed for six months).
EMPLOYEE ASSISTANCE PROGRAM (EAP)
RETIREMENT PLAN 403(b)
DENTAL PLAN (Employee paid)
VISION PLAN (Employee paid)
FLEXIBLE SPENDING ACCOUNTS (FSA)
HEALTH SAVINGS ACCOUNT (HSA) for high deductible plan
Pubic Loan Forgiveness Program
Wellness Program
Oriana House Recruiters may reach out to applicants via text messaging.
Oriana House, Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Candidates must be eligible to work in the U.S. without requiring sponsorship.