Employee Benefits Account Administrator

Employee Benefits Client Account Administrator Location: Ashland, VA Job Description OPOC.us and Faison Group have recently merged. Faison Group is hiring an Account Administrator in Ashland. We are looking for a strong customer success / relationship management skill set with previous experience in Employee Benefits. We are looking for a positive and energetic Account Manager for our Employer CARE team with a dedicated sense of responsibility and the ability to work collaboratively in a team environment. Duties include manage client details and act as an internal liaison for a specific 'book of business' that is based on revenue and/or enrollment, a variety of data entry and clerical tasks to support our clients and their employees. The ideal candidate will have excellent oral and written communication skills, a keen attention to detail and resilience and flexibility when managing the day-to-day tasks needed to support our commitment to improving lives through innovation in research, education, and service. Requirements 2 years of Account Management, Customer Success Management, Client Relationship Management or similar within the Insurance domain Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Word, MS Excel, and MS PowerPoint Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Nice to Have: Proven group benefits background coming from Agency, Broker, Health Insurance Carrier company. Benefits: 401K with company matching Medical insurance Dental insurance Vision insurance Company paid life insurance 8 paid holidays plus generous paid time off And most of all, the opportunity to grow and develop in a supportive and positive work environment!