Energy Services Specialist I, II
York County Community Action Corp
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Pay
- $20 to $22
- an hour
- Location
- Sanford, ME
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 6 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
York County Community Action Corp
Non-profit organization management · 2 to 10 employees
YCCAC’s mission is to ensure that all people in York County thrive. We work with our partners to meet urgent needs, create opportunities to succeed, promote well-being, and advocate for just policies and practices.
What you'll do
- Welcome and assist clients in person, by phone, voicemail, and electronically.
- Conduct client intake interviews and assist with applications and required documentation.
- Explain program requirements, timelines, and next steps.
- Review applications for completeness and follow up on missing information.
- Enter and update client information accurately in agency and state databases.
What you need
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Great attention to detail and organizational skills.
- Strong computer skills, including Microsoft Outlook, Word, and Excel.
- A commitment to maintaining confidentiality and treating all applicants with dignity and respect.
- Education: a high school diploma
Key skills
customer serviceinterpersonal skillsverbal and written communicationattention to detailorganizational skillscomputer skillsMicrosoft OutlookWordExcelconfidentiality
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
York County Community Action Corp.
YCCAC’s mission is to ensure that all people in York County thrive. We work with our partners to meet urgent needs, create opportunities to succeed, promote well-being, and advocate for just policies and practices.
Energy Services Specialist I, II
Full Time
York County Community Action Corporation (YCCAC) is seeking a Energy Services Specialist I/II to support our Economic Opportunity & Housing Stability team during the busy heating assistance season. This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and is committed to providing outstanding customer service.
As a Specialist, you will provide front-line support to individuals applying for energy assistance programs, including HEAP, ECIP, and AMP. Responsibilities include:
Welcome and assist clients in person, by phone, voicemail, and electronically.
Conduct client intake interviews and assist with applications and required documentation.
Explain program requirements, timelines, and next steps.
Review applications for completeness and follow up on missing information.
Enter and update client information accurately in agency and state databases.
Successful candidates will have:
Excellent customer service and interpersonal skills.
Strong verbal and written communication abilities.
Great attention to detail and organizational skills.
Strong computer skills, including Microsoft Outlook, Word, and Excel.
A commitment to maintaining confidentiality and treating all applicants with dignity and respect.
Minimum Requirements
High school diploma or equivalent.
One year of customer service, administrative support, reception, intake, records management, eligibility support, or related experience preferred.
Must not have an active exclusion or debarment record in the federal System for Award Management (SAM).
Apply now in our Career Center – it only takes a few minutes! https://bit.ly/yccacjobs
EOE – YCCAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.