Epic Certified Systems Analyst (Phoenix)

Inova

United StatesRemote OKFull time

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Pay: $86.1K to $140.3K; a year
Location: United States
Work style: Remote OK
Job type: Full time
Posted: Nov 9; Today

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About the company

Inova

Hospitals and Health Care · 10,001+ employees

We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.

Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.

Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.

Inova on LinkedIn

What you'll do

The analyst maintains and implements EpicCare systems while troubleshooting issues and optimizing the user experience.
They also analyze business operations to ensure data integrity and participate in the testing of new application releases.

What you need

Candidates must have an associate degree or two years of relevant professional experience, along with at least one year of healthcare administration experience.
An Epic Phoenix certification is required or must be attained within six months of hire.
Education: an associate degree

Key skills

EpicCareSystem analysisDatabase maintenanceTroubleshootingApplication supportBusiness operations analysisChange managementSystem testingHealthcare administrationEpic Phoenix

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Perks

Medical coverage
Dental coverage
Vision coverage
Wellness program
Retirement matching
Tuition assistance
Student loan assistance
Mental health support
Paid time off
Paid parental leave
Flexible work schedules

See full description on company page, apply now

Read the full posting here

Inova Health is looking for a dedicated EPIC Certified Systems Analyst to join the EPIC Phoenix team. This role is Full-time Days working regular office hours Monday to Friday fully Remote. This position is eligible for remote work for candidates residing in the following states – VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: * Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. * Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. * Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. * Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. * Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules. EPIC Certified Systems Analyst Job Responsibilities: * Maintains and implements EpicCare systems and databases to ensure optimum performance of automated systems. Participates in all phases of review and testing of new Epic application releases. * Assists in conducting system investigations to determine general feasibility, cost and alternative system solutions as well as potential system enhancements. * Serves as an applications support contact, as needed, to troubleshoot problems while incorporating end users preferences, desired reports and collecting other relative information to optimize the Epic experience. * Analyzes business operations as they relate to build decisions. Ensures that data coming across an interface into an Epic application meets business needs. * Resolves problems, communicates status and escalates issues to management in a timely manner. * Analyzes IT processes and stays up to date on current programming tools/methodologies. * Participates in ongoing maintenance of major systems while following all Change Management procedures. * Determines new procedures for maximizing the benefits achieved through the use of automated systems. Minimum Requirements: * Education: Associate degree OR 2 years relevant professional experience in addition to the minimum Experience requirement * Experience: 1 years of Healthcare Administration experience * Certification: Epic Phoenix Certification required or attained within six months of hire. We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.