Equipment Service Technician

Troubleshoot and repair mechanical, electrical and hydraulic systems, air and water-cooled combustion engines, and diesel, gas and LP powered engines on Kärcher and similar competitive products. Perform scheduled preventive maintenance and communicate upcoming service needs to the customer. Keep the customer informed. Explain what you found and what the repair involves in plain terms, and keep the conversation positive and professional. Estimate repair requirements and provide the information needed for an accurate customer quote. Document every job - machine, model, serial number, hours, fault found, work performed, anything deferred. Consistently present a professional image, both in personal appearance and in the condition of company equipment. Responsible for the proper and safe use and maintenance of all Quality property, including trucks, trailers, tools and equipment. Requirements Education and Experience Requirements: Minimum two years troubleshooting, diagnosing and repairing mobile equipment, forklifts, construction equipment or similar. Equipment such as: Karcher, Tennant, Advance, Nilfisk or comparable a plus. Experience with mechanical, electrical and hydraulic systems, and with air or water-cooled combustion, diesel, gas or LP engines. High school diploma or equivalent. Vocational coursework a plus. Safe use of hand and power shop tools, equipment and diagnostic devices. Able to work independently with minimal supervision. Basic computer and email, and a willingness to learn new software. Job records, quotes and parts orders are all handled in our system. Customer service skills. You deal directly with customers, often when a machine is down they are losing money. On most jobs you are the only person from Quality they see. Must pass a background check and hold a clean driving recor. Pysical Requirements: Must be able to lift 60 pounds. Requires sitting, standing, twisting, reaching, pushing and pulling. Requires bending, stooping, kneeling and squatting on a daily basis. Must be able to wear a uniform shirt and safety glasses. Must be medically capable of performing all aspects of the job safely. Benefits 22+ per hour depending on experience. Reviewed at 90 days. Health insurance eligible on hire. Aflac eligible on hire. 401(k) with up to 4% company match. Paid holidays and paid vacation. Company vehicle, tools and uniforms provided. Forklift, safe driver, aerial lift and manufacturer training paid for by Quality and scheduled during work hours. Technician to senior technician to lead, with pay that moves at each step