ER Patient Access Specialist - Non Cert - Evening Shift

About the company

Good Samaritan

Hospital & health care · 1,001 to 5,000 employees

What you'll do

• Collects information via phone, in person (bedside or in a registration booth) to accurately register patients for outpatient, inpatient, emergency, and observation services.
• Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate.
• Understands insurances and responses to correctly input for reimbursement on services received.
• Collects, secures, and posts payments from patients.
• Greets patients, provides routing assistance to point of service.
• Handles phone, fax, and email inquiries.
• Balances cash drawers, petty cash, and change functions.
• Prepares funds for deposits.
• Answers correspondence.
• Provides patients with Financial Assistance information and explains submission and processing when appropriate.
• Performs other duties as assigned by the Patient Access Supervisor or Director of Hospital Revenue Cycle.

What you need

• <strong>Education</strong> -- High School graduate, Associate's degree preferred.
• <strong>Experience </strong>--<ul><li>Knowledge of health care revenue cycle preferred.
• Must obtain certification as CPAS (Certified Patient Access Specialist) within 6 month of hire date.
• Insurance knowledge and terminology, and understanding of medical terminology preferred.
• Knowledge of medical billing and collection practices a plus.
• Proficient in spelling, grammar, punctuation, and other language skills.
• Proficient in keyboarding, data entry, and business writing.
• Ability to convey a positive and professional image to patients and employees.
• Ability to establish and nurture beneficial business relationships.
• Maintain composure in high pressure situations.

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