ESA Plumbing Technician

About the company

Community Housing Opportunities Corporation

Real estate · 51 to 200 employees

What you'll do

• Project Preparation Review customer work order and project scope prior to arrival.
• Verify necessary tools, parts, and materials are available.
• Confirm customer appointment and access instructions.
• Installation & Service Perform plumbing installations, repairs, and maintenance per program specifications.
• Install energy-efficient fixtures, water heaters, pipes, and other plumbing equipment.
• Troubleshoot and repair plumbing issues to ensure safe, functional, and efficient systems.
• Program Compliance Follow ESA, Whole Home Pilot, and other program requirements.
• Ensure all work meets safety protocols, local code regulations, and program standards.
• Document all work accurately using program forms, digital logs, or reporting systems.
• Customer Interaction Communicate clearly and professionally with customers.
• Educate customers on system operation, water conservation, and energy-saving practices.
• Address questions or concerns promptly and professionally.
• Reporting & Documentation Complete required inspection reports, work orders, and program forms accurately.
• Submit documentation to the Project Manager or Supervisor promptly.
• Report any project issues, delays, or additional customer needs immediately.
• Equipment & Vehicle Management Maintain tools, equipment, and vehicle in clean and safe condition.
• Ensure proper handling, storage, and transport of plumbing materials and equipment.
• Other Duties as Assigned Assist with additional programs or projects as assigned.
• Support team members with program implementation, field troubleshooting, or emergency repairs when needed.
• Must have a high school diploma or GED
• Field-based work performed at residential properties throughout assigned regions
• Frequent exposure to outdoor weather, dust, heat, and confined spaces
• May require working in attics, crawlspaces, and rooftops
• Use of hand and power tools required
• PPE provided and required for safety compliance
• Frequent lifting, pushing, and pulling of up to 75 pounds
• Prolonged standing, kneeling, climbing, and reaching
• Ability to operate tools and equipment safely and effectively
• Visual and manual dexterity are necessary for equipment inspections and repairs
• Must be able to work in tight or elevated spaces as needed

What you need

• Must have three to five years of prior experience as a plumber
• General knowledge of plumbing systems
• Ability to pass drug and background check
• Valid driver’s license
• General knowledge of hand tools and power tools
• Ability to work as a team and or individually
• Positive attitude
• Willingness to learn
• Customer service skills
• Ability to work independently and manage time effectively to meet deadlines.
• Excellent attention to detail and a commitment to delivering high-quality work.
• Strong communication skills to collaborate with team members, residents, and property management.
• Physical stamina and the ability to perform tasks that may involve lifting, bending, and standing for extended periods.
• Ability to lift 50 pounds in a safe manner on a regular basis.
• Education: a high school diploma

Key skills

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