Eurasia Lab Assistant

Essential Duties Prepare, label, organize, and maintain samples for product testing and laboratory analysis. Assist with routine laboratory testing and established testing protocols under the direction of the Laboratory Supervisor and senior laboratory staff. Operate laboratory equipment, including spectrometers, balances, and other equipment associated with routine testing activities. Accurately record testing activities, experimental results, and other laboratory information in logbooks and electronic systems. Perform routine equipment calibration, verification, and quality checks in accordance with established procedures. Maintain laboratory equipment, supplies, samples, and work areas in a clean, safe, and organized manner. Follow established laboratory procedures, safety requirements, quality standards, and testing protocols. Identify and communicate unusual test results, equipment concerns, sample issues, or other conditions requiring additional review. Assist with maintaining appropriate inventory levels of laboratory supplies and testing materials. Support laboratory staff with testing activities, projects, and other operational needs as required. Maintain accurate and organized laboratory records and documentation. Perform other duties and responsibilities as assigned. Customer Experience Support the Customer Service Team by developing: Customer communication campaigns Educational content FAQ resources Product support materials Customer satisfaction initiatives Customer retention campaigns