Eye Care Services Clinician and Staffing Coordinator

Park Nicollet welcomes applications for an Eye Care Services Clinician and Staffing Coordinator! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The Eye Care Services Clinician and Staffing Coordinator is responsible for administering the ongoing daily staffing needs and all aspects of creating and maintaining employee and clinician schedules. This role creates and maintains clinician and testing schedules for all Eye Care service locations using Epic, and is responsible for processing PTO requests for support staff and providers. This position is ideal for a team player with excellent communication skills who actively seeks opportunities to improve existing processes and implement changes to achieve optimal staffing levels to best serve patient needs. Responsibilities include: Monitoring the sick call line daily from 6:00-7:30 a.m. (or until supervisors arrive onsite). Managing the day to day staffing needs and diverting/reassigning staff based on needs and gaps without favoritism. Creating, maintaining, and updating weekly schedules in Epic for 29 clinicians and 60 employees at all 10 Eye Care service locations and Ophthalmology Specialty Departments (Pediatric, Neuro, and Retina), including specialty testing. Communicating schedule changes with all sites’ frontline staff and management in real time. Resolving scheduling/staffing issues as needed in conjunction with department leaders to make appropriate changes. Processing and managing all staffing requests for paid time off based on established policies and procedures, communicating with staff promptly. Managing scheduling reports and tools while teaming up with department leaders. Assisting in new staff orientation and triage as needed. Work Schedule: Monday-Friday, 6:00 a.m.-2:30 p.m. Required Qualifications: Associate degree OR two years of experience in a staffing or customer service environment. Preferred Qualifications: Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). Additional Information: This is a non-union 1.0 FTE (80 hours per pay period) day shift position, working in Saint Louis Park, MN. The full salary range for this position is $21.36-$32.04 per hour, based on experience and internal equity. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Park Nicollet offers a competitive benefits package that includes medical and dental insurance (which begin on the first day of the month following start), 401(k) with match, time away from work, disability insurance, fertility benefits, tuition reimbursement, an employee assistance program, onsite clinic, and much more! Park Nicollet is also a qualified nonprofit employer under the federal Public Service Loan Forgiveness program .