Family Care Specialist
Service Corporation International
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- Location
- Green Bay, WI
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 4
- 1 day ago
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About the company
Service Corporation International
Individual & family services · 10,001+ employees
What you'll do
- Builds at-need charts
- Verifies at-need files before sent for verification
- Performs blind checks
- Follows up with memorial renderings, processes and timelines
- Notifies families when flowers are placed
- Sets Arrangement Continuation Appointments
- Designs memorials
- Serves at-need cemetery families that currently own property
What you need
- High School diploma or equivalent
- Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
- Ability to communicate effectively with associates, contractor personnel and client families
- Ability to work productively with minimal supervision; achieves work objectives in a timely manner
- Ability to resolve routine problems promptly and effectively
- Ability to adapt to change in priorities
- None
- Education: a high school diploma or a professional certificate
Key skills
Ability to communicate effectivelyresolve routine problems
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Read the full posting here
Our associates celebrate lives. We celebrate our associates.
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
Family Care Specialist
JOB RESPONSIBILITIES
Builds at-need charts
Verifies at-need files before sent for verification
Performs blind checks
Follows up with memorial renderings, processes and timelines
Notifies families when flowers are placed
Sets Arrangement Continuation Appointments
Designs memorials
Serves at-need cemetery families that currently own property
Sets follow-up visits at the at-need arrangement conference
Logs information for Family Service Counselors
Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
High School diploma or equivalent
Certification
Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
None
Knowledge, Skills & Abilities
Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities
Postal Code: 54311
Category (Portal Searching): Sales
Job Location: US-WI - Green Bay