Family Integration Specialist - 2025905

About the company

World Relief

Non-profit organization management · 1,001 to 5,000 employees

What you'll do

• Speak at and participate in events hosted by the local church network to share about the work of World Relief Memphis through the Family Integration Program
• Collaborate with local churches to explore and develop opportunities for partnership that deepen volunteer and church engagement with the refugee and immigrant community
• Host and participate in fundraising events to support the Family Integration Program and World Relief Memphis
• Connect with volunteer, lay and church leaders through 1:1 meetings and other small group style meetings to engage volunteers in relational immigrant ministry
• Launch and develop a Women of Welcome Memphis chapter with at least 1-2 volunteer leaders
• Coordinates regularly with the Church and Community Engagement Team to ensure alignment with CCE strategies, partnership development and management, and success across its goals
• Develop contextualized awareness and training presentations to share about WRM, its programs and the current landscape of immigration and refugee issues in collaboration with CCE staff
• Equip and develop volunteers through initial book study, experiential learning and modeling opportunities, Women of Welcome gatherings and regular coaching
• Accompany volunteers during initial home visits to immigrant families to model relational engagement and promote cross-cultural friendship
• Mentor and disciple volunteers as they integrate their own families into consistent and mutual relationships and shared experiences with immigrant families
• Facilitate initial and ongoing volunteer development through regular book clubs (likely quarterly), group discussions and other reflective learning environments, experiential learning and modeling opportunities, and Women of Welcome gatherings
• Provide regular one-on-one coaching, encouragement, and problem-solving support for volunteers
• Cultivate a welcoming, safe, and inclusive community that emphasizes mutual learning and belonging between both immigrant client and volunteer families.
• Pair volunteers with client families and participate in initial home or community visits.
• Maintain regular, intentional contact with client families to listen to their stories, adjust programs to their needs, and build trust.
• Formalize, develop and maintain the early childhood services piloted through previous Flourishing Families programming
• Maintain a strong working knowledge of any relevant public or private funding streams in order to ensure compliance and support quality and effective programming
• Lead the operational coordination of the Family Integration program, including:
• Match participating immigrant clients with volunteers to promote social integration through ongoing, mutual relationships focused on practical daily, functional, emotional, spiritual and social domains of life;
• Delegate volunteer roles for program days (e.g., welcome & sign-in, hospitality, ESL, crafts, circle time, playtime);
• Support the planning and execution of special programming (e.g., summer Kickstart events) and monthly community social events/outings.
• Coordinate with Integrate Adult Education staff and other WRM staff needed to implement ESL and other classes as needed
• Develop and document curriculum, standard operating procedures and other written guidance for new programming
• Ensure accurate documentation to support case management and data management consistent with WRM policy and procedures.

What you need

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Bachelor’s degree in social work, human services, intercultural studies or related field required
• 3 years’ experience working cross-culturally and in partnership with immigrant or refugee communities
• 2-3 years' experience working in relational volunteer models
• Demonstrate strong cultural fluency as well as excellent oral and written communication skills
• Ability to anticipate audience-specific communication needs and support the execution of these needs
• Proficiency in Microsoft programs such as Word, PowerPoint, Excel and Outlook and a willingness to learn other software as required
• Ability to manage competing priorities
• Advanced problem-solving and planning skills, with ability and openness to operate in ambiguity
• Capable of working independently and in a team-based environment
• Strong interpersonal, organizational, and execution skills, including the ability to build trust among diverse and cross-cultural stakeholders
• Ability to work some evenings and weekends necessary to role and responsibilities

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