Family Services Specialist I/II
Oklahoma Human Services
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- Pay
- $37.4K to $40.2K
- a year
- Location
- Pauls Valley, OK
- Posted
- Nov 5
- Today
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Career path
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What you'll do
- Manages a caseload and provides services for individuals and their families.
- Evaluates the needs of individuals and families and make referrals to community resources.
- Assesses the needs of individuals and determines eligibility for specific programs.
- Interviews clients by phone or in an office setting.
- Compiles data, complete documentation, and enters data electronically to determine eligibility.
- Participates in individual and staff conferences and committee work as assigned.
- Must attend all mandatory training associated with the position.
- Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.
What you need
- Manages a caseload and provides services for individuals and their families.
- Evaluates the needs of individuals and families and make referrals to community resources.
- Assesses the needs of individuals and determines eligibility for specific programs.
- Interviews clients by phone or in an office setting.
- Compiles data, complete documentation, and enters data electronically to determine eligibility.
- Participates in individual and staff conferences and committee work as assigned.
- Must attend all mandatory training associated with the position.
- Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.
- Education: an associate degree or a bachelor's degree
Key skills
administrative supportrecordkeepingcustomer serviceclient serviceconfidentiality
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Perks
- Full State Employee Benefits
See full description on company page, apply now
Read the full posting here
Family Services Specialist I/II
This position is located in Pauls Valley, Oklahoma.
Annual Salary:
Level I H14A: $37,440.00 +
Full State Employee Benefits
Level II H14B: $40,248.00 +
Full State Employee Benefits
Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.
Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).
Minimum Qualifications:
Level I:
Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment;
OR
an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
Education and Experience requirements consist of a bachelor’s degree;
OR
an associate’s degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment
OR
an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree;
OR
two (2) years of experience as a Family Services Specialist.
Job Responsibilities
Manages a caseload and provides services for individuals and their families.
Evaluates the needs of individuals and families and make referrals to community resources.
Assesses the needs of individuals and determines eligibility for specific programs.
Interviews clients by phone or in an office setting.
Compiles data, complete documentation, and enters data electronically to determine eligibility.
Participates in individual and staff conferences and committee work as assigned.
Must attend all mandatory training associated with the position.
Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.
__________
If you have questions, please contact
[email protected]
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 26-BC272
83000933/JR67477