Federal IT Enterprise Services Administrator

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. ESSENTIAL FUNCTIONS Federal System Administration - Identity Management: Lead the configuration and maintenance of the Federal Okta instance, ensuring secure identity lifecycle management and SSO integrations. - Collaboration Tools: Manage and optimize Gov Slack and Google Workspace, focusing on permissions, shared drives, and secure communication channels. - Tiered Support: Provide dedicated front-line support for Federal end-users, troubleshooting access and software issues specific to the Federal environment. - Documentation: Author and maintain knowledge base articles and "Standard Operating Procedures" (SOPs) for Federal system usage. Commercial Support & Growth - Cross-Functional Support: Provide secondary support for commercial IT services and infrastructure as part of the broader Horizon3 IT team. - Process Alignment: Assist in the synchronization of workflows between Federal and Commercial environments to ensure seamless internal operations. Security & Compliance - Access Control: Oversee system security by managing user permissions and performing regular access audits. - Audit Participation: Assist in IT security investigations and audits to ensure Federal systems meet required regulatory standards. COMPETENCIES - Platform Expertise: Proven proficiency in managing Okta, Slack, and Google Workspace environments. - Technical Troubleshooting: Strong ability to diagnose and resolve access and software issues in a remote-first environment. - Communication: Clear verbal and written skills for supporting users and documenting technical processes. - Organization: High attention to detail regarding user permissions and security configurations. REQUIRED EDUCATION/EXPERIENCE - Education: Bachelor's degree, Military Service Equivalent, or applicable certifications. - Experience: 1-3 years of experience managing IT systems, with a focus on SaaS identity and collaboration tools. - Clearance/Auth: Must be authorized to work in the U.S. and obtain and maintain a government security clearance. - An active security clearance is a plus.pass a criminal background check. - U.S. Government Security Clearance is a plus. TRAVEL & ENVIRONMENT - Location: Fully remote. - Travel: Up to 5% for company-approved events or summits. Perks of Horizon3 - Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. - Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. - Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. - Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. - Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: - Base salary range: $115,000 - $186,000. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. - Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.