Field Service Coordinator
Bayer Built Woodworks
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- Pay
- $30 to $35
- an hour
- Location
- Pompey's Pillar, MT
- Job type
- Full time
- Posted
- Oct 9
- 11 days ago
Career path
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About the company
Bayer Built Woodworks
Building materials · 201 to 500 employees
What you'll do
- Computer tracking and reporting for completed types of work and analysis of issues
- Follow up with Quality Control / Team Leader
What you need
- Computer tracking and reporting for completed types of work and analysis of issues
- Follow up with Quality Control / Team Leader
- Education: a high school diploma
Key skills
Skilled craftsmanshipExcellent communication skillsAttention to detailUnderstanding of BBW productsWork independentlyValid driver’s licenseClean driving record
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Read the full posting here
JOB SUMMARY:
Complete field service requests to repair products that have defects or warranty issues. Ensure customer satisfaction with Bayer Built Products and Services.
ESSENTIAL FUNCTIONS:
Schedule Field Service work and repair of Millwork products
Travel to Bayer Built territories to complete warranty work
Field repair interior and exterior door issues
Skilled craftsmanship
Excellent communication skills
Coordinate with Field Service Coordinator paperwork and schedule appointments with customers
Gather and inspect product
Follow up with production team leaders issue identified
Completes necessary credit paperwork for customers
Follow up with internal contact to identify product concerns
Identify charge backs to vendors
SECONDARY RESPONSIBILITIES:
Computer tracking and reporting for completed types of work and analysis of issues
Follow up with Quality Control / Team Leader
NECESSARY KNOWLEDGE, SKILLS & ABILITIES:
Must have understanding of BBW products
Attention to detail
Possess valid driver’s license and a clean driving record (willing to travel in rural and metro areas)
Must be able to work independently
EDUCATION AND EXPERIENCE:
High School Diploma
Carpentry or cabinet making school preferred
Experience working with Bayer Built products
Required Work Hours: Various, Monday - Friday