Field Service Engineer

NOW HIRING: Field Service Engineer (Developing) American Crane & Equipment Corporation · Douglassville, PA Full-Time | On-Site | Non-Exempt | Travel: 10–20% What This Role Really Is This is the entry point into a career most people don't even know exists — and one of the few places that will actually invest in building you into a technical expert rather than expecting you to show up as one. The Developing Field Service Engineer is a structured learning role. You'll work alongside experienced engineers and technicians, getting hands-on with industrial electrical systems, PLC-based controls, motor controls, and the equipment that keeps overhead cranes and hoists running safely. You're not fetching coffee — you're learning to read schematics, troubleshoot faults, and eventually teach others how to do the same. The "Developing" in the title isn't a euphemism. It's a commitment: we're investing in your growth with structured training, mentorship, and a clear path toward increasing technical responsibility. Your job is to show up ready to learn, ask good questions, and build capability every day. What You'll Do Technical Learning & Development Participate in structured training covering industrial electrical fundamentals, PLC systems, motor controls, and equipment troubleshooting Develop knowledge of AC/DC circuits, electrical components, motor starters, contactors, overloads, and variable frequency drives Learn to interpret electrical schematics, wiring diagrams, and control panel layouts Build familiarity with PLC inputs, outputs, operating logic, and basic troubleshooting principles Study ACECO equipment, proprietary systems, and applicable technical documentation Apply technical knowledge through supervised practical exercises and demonstrations Technical Training Support Assist experienced technical personnel with preparing and delivering technician training Help develop presentations, lesson materials, training exercises, checklists, and technical reference documents Prepare training equipment, instructional materials, and demonstration setups Progressively develop the ability to explain technical concepts to individuals and small groups Collect feedback and help identify opportunities to improve instructional materials Electrical Safety & Qualification Development Complete required electrical safety training — NFPA 70E principles, lockout/tagout, and applicable PPE requirements Learn to recognize electrical hazards and apply approved safe-work procedures Develop competency in the safe use of electrical test equipment Progress toward electrical safety qualifications appropriate to assigned responsibilities Perform electrical testing or work only within documented qualifications, authorization, and required supervision Training Documentation & Administrative Support Assist with maintaining technician training records, attendance documentation, qualification tracking, and assessment results Update training spreadsheets, schedules, checklists, and reference materials Use Microsoft Excel, PowerPoint, Word, and applicable company systems to organize training information Support improvements to training documentation and recordkeeping processes Technical & Field Support Observe experienced technicians and engineers during troubleshooting, equipment inspections, and technical demonstrations Develop practical familiarity with industrial control panels, electrical components, and equipment operation Learn troubleshooting methods through supervised observation, testing, and guided problem-solving Participate in field visits and customer-site activities as assigned Maintain accurate notes and communicate technical observations to experienced personnel Who Thrives Here This role is designed for someone at the beginning of their technical career who has the foundation and the hunger to build something real. You don't need to know everything — you need to be the kind of person who hates not knowing. You'll do well here if you: Graduated with a technical degree or completed a trade program and want to apply it in an industrial environment Learn best by doing — you'd rather have a multimeter in your hand than a textbook on your desk Ask "why" instead of just following steps, because you want to understand the system, not just the procedure Take feedback well and treat every correction as a shortcut to getting better Have the patience to build skills methodically and the ambition to eventually lead training for others This probably isn't the right fit if: You want full autonomy on day one — this role has structured supervision by design You're looking for a purely desk-based engineering job You're not comfortable working around live electrical equipment, industrial machinery, or on job sites What We're Looking For Required High school diploma or GED Foundational knowledge of electrical systems gained through education, technical training, internships, apprenticeships, or practical experience Understanding of basic electrical fundamentals — AC/DC circuits, Ohm's law, and basic motor-control principles Ability to read and interpret basic electrical schematics and wiring diagrams Willingness and ability to learn PLC-based controls, motor-control systems, and industrial troubleshooting methods Ability to explain foundational technical concepts clearly Basic proficiency with Microsoft Word, Excel, PowerPoint, and Outlook Valid driver's license Preferred Associate's or bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Electromechanical Engineering Technology, or a related technical discipline Completion of a trade school, technical school, apprenticeship, or military technical training program in electrical, electronics, or industrial automation Internship, co-op, or work experience involving industrial electrical systems, controls, or maintenance Exposure to PLCs, VFDs, servo drives, or industrial automation through coursework or practical experience Experience tutoring, mentoring, presenting, or explaining technical subjects What Success Looks Like First 30 Days — Absorb Everything Complete company onboarding, safety orientation, and facility tours Begin structured electrical fundamentals training — circuits, components, schematics Meet your mentors, the Field Service team, Engineering contacts, and Safety personnel Observe training sessions and field activities to understand how technician development works Get familiar with ACECO equipment, documentation, and the training materials you'll help develop Days 31–60 — Start Contributing Assist with preparing and delivering training sessions — setting up demos, organizing materials, supporting instruction Complete initial electrical safety training and begin working toward required qualifications Begin interpreting schematics and wiring diagrams with increasing independence Take ownership of training documentation tasks — updating records, tracking attendance, maintaining schedules Start explaining basic technical concepts to others under supervision Days 61+ — Build Momentum Demonstrate measurable growth in electrical and controls knowledge through assessments Contribute meaningfully to at least one training module — content development or delivery support Handle training documentation and qualification tracking with minimal oversight Participate in your first field visit and demonstrate safe, professional conduct on-site Have a clear development plan with your mentor for the next 6 months of technical growth Why Join Our Team at American Crane? What's In It for You? Competitive hourly compensation based on education and qualifications Medical, dental, and vision insurance 401(k) with company match Paid time off and paid holidays Company-paid life insurance and disability coverage Tuition reimbursement and professional development support A structured career development path — you're not guessing what "growth" looks like here What to Expect From Our Hiring Process We keep it straightforward and respectful of your time: Application review — we actually read them Virtual interview with our Talent Acquisition team In-person interview with Service leadership — expect questions about your technical foundation and learning approach Facility walkthrough so you can see the environment firsthand Offer and onboarding — typically within 2 weeks of final interview Work Environment & Schedule On-site at Plant 2 in Douglassville, PA with field travel (approximately 10–20%) Combination of office, technical training, manufacturing shop, and customer field-service environments Hands-on work around industrial electrical systems, control panels, and machinery under supervision Potential exposure to electrical hazards, moving equipment, suspended loads, industrial noise, and varying temperatures Required compliance with electrical safety procedures, lockout/tagout, and PPE standards Requirements & Compliance Employment in this position is contingent upon the ability to meet the following requirements: Authorization to work in the United States without current or future employer sponsorship Ability to verify identity and employment authorization in compliance with Form I-9 requirements Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810, EAR, and/or ITAR, where applicable Willingness to undergo a background check in accordance with applicable laws Willingness to undergo a pre-employment drug screen and randomized drug screening during employment Valid driver's license and ability to meet applicable company driving requirements Ability and willingness to travel approximately 10–20% Willingness to complete electrical safety training and develop required technical qualifications Ability to safely lift and move tools, equipment, and training materials weighing up to 50 pounds Ability to climb ladders, stairs, and access industrial equipment as required Ability to work at heights or on elevated platforms when appropriately trained and authorized Ability to perform the essential functions of the position, with or without reasonable accommodation Ready to Apply? Submit your application online through our Career Center. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9) Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73) As a condition of employment, individuals in this role must obtain and maintain a valid REAL ID-compliant driver's license or valid U.S. Passport The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.