Field Service Engineer I-Gas Detection
Honeywell
- Pay
- $30 to $37
- an hour
- Location
- Minneapolis, MN
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 15
- 4 days ago
Career path
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About the company
Honeywell
Electrical/electronic manufacturing · 10,001+ employees
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
What you'll do
- Strong knowledge of hand tools and proper usage, including a digital multimeter
- Ability to troubleshoot hardware/software, solve complex equipment problems
- Provide direct support to Internal & External Customers
- Facilitate issue identification and analysis; Investigate and resolve technical issues
- Act as conduit for Field Service to Technical Support & Engineering for advanced issue resolution
- Provides timely, detailed and accurate reports on analysis work performed
- Demonstrates ability to handle challenging projects to ensure customer satisfaction
- Accountable for team technical competency & skills certification
- Interacts with multiple disciplines and personnel within organizations
- Effective written and verbal communication skills
- Highly motivated, organized and able to work independently
- A collaborative and cooperative attitude
What you need
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Associate degree in Electronics, Engineering Technology, Instrumentation, HVAC, Fire Alarm Systems, or a related technical field; OR 1–2 years of equivalent hands-on field service experience; OR completion of military technical training with 1–2 years of field experience </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">1–2 years of experience using Microsoft Office Suite, including Excel, Word, SharePoint, and PowerPoint, for documentation, reporting, service tracking, and communication </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Basic understanding of electrical systems, troubleshooting, and field service operations </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Valid driver’s license and ability to travel to customer sites as needed</span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">2+ years of experience applying customer support and product support best practices in a field service, technical service, or industrial environment </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">1+ years of industry experience in gas detection, fire alarm, HVAC controls, instrumentation, or related technical field preferred </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Proven verbal and written communication skills with the ability to effectively support customers, document service activity, and coordinate with internal teams </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Demonstrated continuous improvement mindset with experience identifying process improvements that increase efficiency, service quality, or customer satisfaction </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Working knowledge of Salesforce.com, SharePoint, SAP, and Microsoft Excel for service tracking, reporting, and customer support documentation </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Strong organizational skills with the ability to manage multiple service requests, priorities, and deadlines in a fast-paced environment </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Experience training or mentoring junior technicians, team members, or customers on system operation and service procedures </span>
- <span style="font-family:'arial' , sans-serif;font-size:10pt">Ability to positively influence, motivate, and support a team while maintaining high standards of safety, service, and accountability</span>
- Education: an associate degree
Key skills
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Perks
- Medical
- Dental
- Vision
- Life Insurance
- 401(k) match
- Educational Assistance
- Paid Time Off
- 12 Paid Holidays
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