Field Service Engineer
Kardex
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Cincinnati, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 2 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Kardex
Industrial automation · 1,001 to 5,000 employees
What you'll do
- Support active customer sites to achieve system availability and stability
- Perform commissioning and testing of AutoStore hardware and software
- Create detailed documentation on best practices and issue-resolution techniques
- Train customer end users and maintenance personnel
- Support the customer during the ramp-up period of a project
What you need
- Travel to project sites, with total travel estimated at 30-40%
- May require working outside standard business hours, including late nights or weekends
Key skills
TroubleshootingCommissioningTestingHardwareSoftwareStandard operating proceduresIssue-resolution techniques
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Support active customer sites with the objective to achieve the highest level of system availability and stability as possible.
Occasionally perform commissioning and testing of all hardware and software aspects of the AutoStore system prior to handover to the customer.
When a customer support event occurs, this role supports through troubleshooting and resolution of issue(s) both remotely through our ticketing system and on-site at the customer’s location.
Create detailed documentation to inform internal and external contacts of best practices, standard operating procedures, and issue-resolution techniques.
Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.
Occasionally support the customer during the ramp-up period of a project.
This role may require working outside standard business hours, including late nights or weekends, to accommodate customer needs and ensure system availability.
Travel to project sites, sometimes for about a week in one trip. Total travel estimate is 30-40%
Your tasks
Support active customer sites with the objective to achieve the highest level of system availability and stability as possible.
Occasionally perform commissioning and testing of all hardware and software aspects of the AutoStore system prior to handover to the customer.
When a customer support event occurs, this role supports through troubleshooting and resolution of issue(s) both remotely through our ticketing system and on-site at the customer’s location.
Create detailed documentation to inform internal and external contacts of best practices, standard operating procedures, and issue-resolution techniques.
Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.
Occasionally support the customer during the ramp-up period of a project.
This role may require working outside standard business hours, including late nights or weekends, to accommodate customer needs and ensure system availability.
Travel to project sites, sometimes for about a week in one trip. Total travel estimate is 30-40%
Your profile