Fire Service Technician

About Us Guardian Security was founded in 1976, and we’ve proudly served Washington State’s life and property protection needs for 50 years. We are locally owned and operated, with offices in Yakima, Tacoma, Bellingham, Wenatchee, and Seattle’s SODO district. Position Summary: Guardian Security is looking for an experienced Fire & Security Service Technician to troubleshoot, service, test, maintain, and repair fire alarm and security systems. This role is a great fit for an experienced technician who is comfortable working independently in the field, diagnosing system issues, reading technical documentation and wiring schematics, programming systems, and clearly communicating findings and solutions to customers. Our technicians work with a variety of electronic fire, life safety, and security systems, so strong troubleshooting skills, technical knowledge, computer proficiency, and attention to detail are important for success in this role. Pay: $35.00–$55.00 per hour, depending on experience and qualifications Work Setting: Monday-Friday with participation in a rotating on-call schedule Daily schedules may vary based on customer appointment times Travel to customer locations is required and may occasionally include extended-distance travel or overnight stays in company-provided accommodations Essential Duties & Responsibilities: • Troubleshoot, diagnose, and repair fire alarm, security, and other low-voltage systems. • Perform testing, inspections, preventative maintenance, and system repairs. • Program and test electronic systems and equipment using applicable technical documentation, shop drawings, and manufacturer specifications. • Identify system troubles and determine appropriate repairs or corrective action. • Perform software and system updates to maintain functionality. • Read and interpret reports, wiring schematics, shop drawings, and product manuals. • Clearly communicate system issues, work performed, and recommended next steps to customers. • Maintain accurate service documentation, including testing, troubleshooting, system changes, inspections, and repairs. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This is an experienced technician position. Candidates must have: Washington State 06 Low Voltage Electrical License AND one of the following: NICET Fire Alarm certification, or CFAT certification Previous hands-on experience servicing, troubleshooting, and repairing low-voltage systems Strong troubleshooting and problem-solving skills Ability to read and interpret wiring diagrams, schematics, shop drawings, and technical manuals Strong computer literacy and ability to learn and work within system-specific software Attention to detail and the ability to maintain accurate service documentation Strong customer communication skills Key Competencies: Strong troubleshooting and problem-solving skills Self-motivated with the ability to work independently and as part of a team Dependable, flexible, and detail-oriented Professional and customer-focused Strong verbal and written communication skills Comfortable using computers, mobile applications, and electronic reporting systems Able to take direction, adapt in the field, and find solutions efficiently Benefits: Low-cost medical insurance Low-cost dental insurance Vision and life insurance premiums paid by Guardian 401(k) with company match after 1 year Sick time Paid Time Off that builds with tenure 8 paid holidays Employee Assistance Program (EAP) Health Reimbursement Arrangement (HRA) Flexible Spending Account (FSA) AD&D insurance Tuition reimbursement 24 hours of paid Professional Development PTO, renewed annually Physical Requirements & Work Conditions: This position requires the ability to perform essential physical functions, including standing, walking, reaching, and bending for extended periods; occasionally lifting up to 50 pounds and frequently lifting up to 20 pounds; climbing ladders; and crawling through attics and crawl spaces as needed. The role also requires the ability to drive extended distances to and from appointments and a willingness to stay overnight in company-provided accommodations when required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Equal Opportunity Employer: Guardian Security Systems is an Equal Opportunity Employer committed to providing a diverse, inclusive, engaging, and flexible environment for our employees because great things happen when people feel safe bringing their authentic selves to work. All employment decisions are based on merit, qualifications, competence, and business needs.