Front Desk Coordinator
North American Dental Group
- Location
- Boardman, OH
- Posted
- Oct 22
- 1 day ago
Career path
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About the company
North American Dental Group
Medical practice · 1,001 to 5,000 employees
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.
What you'll do
- Perform clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying
- Answer phone calls and provide information to callers
- Greet visitors/patients
- Schedule, verify, and confirm patient appointments
- Explain procedures and/or services to patients using dental knowledge
- Present financial policies and arrangements to patients
- Collect co-payments and verify insurance coverage as appropriate
- Track appointments due to no-shows, cancellations, and late arrivals
What you need
- High School Diploma or equivalent (Associate’s degree preferred)
- 1-5 years of customer service, insurance, or dental experience preferred
- Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
- Competitive paid time offfor full-time and part-time team members which increases as you grow in your career with us
- Comprehensive benefits package, including 401k
- Constant opportunities for career growth and continuing education
- An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
- Education: a high school diploma or an associate degree
Key skills
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Perks
- Competitive paid time off
- Comprehensive benefits package
- 401k
- career growth
- continuing education
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