Front Desk Coordinator

WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions.ABOUT THE ROLEThe Front Desk Coordinator serves as the first point of contact for clients, visitors, and vendors and represents TaxRise with professionalism and poise at all times. As the face of the organization, this role requires a polished appearance, a courteous demeanor, and excellent communication skills. In addition to managing front desk operations, the Coordinator supports office logistics and helps maintain a welcoming, well-organized environment. The ideal candidate demonstrates strong judgment, attention to detail, and the ability to prioritize effectively in a dynamic, fast-paced setting. We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU’LL BE REWARDEDAt TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members a competitive hourly wage along with growth opportunities and ongoing development. Hourly rate: $21 – $23 per hour WHAT YOU’LL DO Front Desk Operations Greet and assist clients, visitors, and vendors with a professional and friendly demeanor Notify employees promptly of their guests’ arrivals and direct them to the appropriate meeting room Maintain accurate visitor logs, issue visitor badges, and validate parking tickets Monitor front desk and office supply levels; restock as needed and keep inventory logs up to date Serve as a point of communication through Slack or other internal tools to notify employees of waiting clients, interviews, or walk-ins Open the office each morning: unlock doors, turn on lights, and prepare common areas for the workday Office Support & Maintenance Serve as a go-to resource for employees seeking office supplies, ensuring materials are readily available, organized, and consistently replenished. Maintain cleanliness and organization of all common areas, including conference rooms and shared workspaces Clean and sanitize kitchen areas regularly, including countertops, sinks, appliances, and refrigerators Ensure all shared spaces are tidy, well-stocked, and presentable at all times Maintain a clean, organized supply and storage room, with clearly labeled and accessible inventory Maintain and clean the coffee machine daily and monitor related inventory Submit maintenance or facility tickets to property management as needed and act as a backup contact for building-related concerns Monitor and maintain First Aid supplies and ensure compliance with safety standards WHAT YOU’LL NEED TO HAVE High school diploma or equivalent required 1+ years of experience in a receptionist, administrative, or customer service role Excellent written and verbal communication skills Strong judgment for problem-solving and task prioritization Ability to multitask while maintaining a calm and professional presence Exceptional organizational skills and attention to detail Self-starter mindset with a proactive approach to tasks Collaborative, team-oriented attitude with strong interpersonal skills Proficiency with Microsoft Office, Google Workspace, Slack, and Calendly We understand that potential comes in many forms. Even if you don’t meet every single requirement, we still encourage you to apply. SUCCESS IN THIS ROLE LOOKS LIKE Clients and guests consistently feel welcomed and supported Meeting rooms and front office areas are clean and well-stocked at all times Communication with employees is prompt, clear, and professional Supplies and facilities are proactively maintained without needing reminders Daily front desk operations run smoothly and independently WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.