Front Desk Intern

Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor-Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking, or general crime. Our offices are located in Bloomington, Brooklyn Center, and Minneapolis. Learn more at www.cornerstonemn.org . Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: Unpaid Hours: Weekday availability; specific front desk coverage shifts to be coordinated with the Operations Manager. Duration: Semester-based, with the opportunity to extend based on organizational need and intern performance. Reports To: Operations Manager Job Summary: Cornerstone is seeking a motivated and dedicated Front Desk Intern to support our mission of creating communities where individuals and families are safe and children thrive. Often the first point of contact for staff, visitors, and participants, the Front Desk Intern will provide welcoming reception and administrative support that contributes to the smooth, safe, and efficient operation of the organization. Please note this is an unpaid internship, well-suited for students seeking academic credit or hands-on professional experience in the non-profit sector. Responsibilities Reception & Customer Service: Greet and welcome visitors in a friendly, professional manner, in person and by phone. Answer questions, direct visitors, take messages, and provide general information. Keep the front desk area tidy, organized, and welcoming. Safety & Confidentiality: Follow Cornerstone's visitor sign-in and identification procedures, and maintain strict confidentiality regarding participants and staff. Escalate safety concerns to the appropriate supervisor promptly. Administrative Support: Assist with general office duties, including filing, data entry, copying, and managing correspondence, to support smooth day-to-day operations. Communication & Correspondence: Track incoming and outgoing mail and email, and relay internal messages accurately and promptly. Office Operations: Monitor and restock office supplies, report maintenance or supply needs to a supervisor, and support donation coordination across the organization. Meeting & Event Support: Help staff organizational events by assisting with coordination, logistics, and day-of support. Data & Records Management: Help maintain and organize paper and electronic files, ensuring accurate, up-to-date records, and support a file retention and destruction project in line with organizational policy. Qualifications Currently enrolled in or a recent graduate of a relevant degree program (e.g., non-profit management, social work, business administration, or a related field). Strong attention to detail, organizational skills, and the ability to prioritize tasks. Excellent interpersonal skills and the ability to collaborate effectively with team members. Working knowledge of Microsoft Office Suite and Zoom, and comfort with technology. Ability to exercise good judgment and handle confidential information with discretion. A passion for social justice and a commitment to Cornerstone's mission. What You'll Gain Hands-on exposure to nonprofit operations, front-line participant interaction, and administrative systems. Mentorship and regular check-ins with the Operations Manager. An opportunity to build a professional network within the nonprofit and social services sector. A letter of recommendation and/or reference upon successful completion of the internship. Physical Requirements This position requires prolonged periods of sitting at a desk and working on a computer. Ability to operate standard office equipment and keyboards. How to Apply Interested applicants should submit a resume and brief cover letter outlining their interest in the role to [email protected] . Applications are reviewed on a rolling basis. Visit our career page at: https://cornerstonemn.org/about/employment/ EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or familial status, and/or public assistance status, or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.