Front Office Coordinator
Metro Physical & Aquatic Therapy
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- Location
- Bellevue, WA
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 4
- 2 days ago
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Career path
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About the company
Metro Physical & Aquatic Therapy
Hospital & health care · 201 to 500 employees
What you'll do
- Under the supervision of the Clinic Director this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.
- All daily administrative duties
- Greet and welcome patients, check patients in and create a memorable experience
- Create a WOW experience with each interaction
- Provide amazing customer service
- Formulate and build relationships with patients , physicians and staff
- Schedule patients for the entire duration of their plan of care
- Answering multi-line phone system
- Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
- Working closely with the Physical Therapists to facilitate optimum patient care and communication.
- Obtaining authorizations for treatment.
- Collecting patient co-pays and assisting the billing office in the collection of patient balances
- Performs special projects and duties as assigned.
What you need
- A team player with outstanding customer service and communication skills
- Motivated and eager to establish a presence in the community
- Exhibits independence and the ability to work with minimal supervision
- Proficient in computer skills
- Ability to multi task and work well under pressure.
- Professional appearance
- Team player and detail oriented
Key skills
Customer servicePeople skillsTime managementDecision makingCommunicationAccountingOrganizational skillsInterpersonal skillsProblem solvingComputer skillsMulti taskDetail oriented
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Perks
- 401k Plans
- Medical
- Dental
- Vision
- Life Insurance
- Employee Discount Buying Program
- Employee Assistance Program
See full description on company page, apply now
Read the full posting here
Under the supervision of the Clinic Director this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.
All daily administrative duties
Greet and welcome patients, check patients in and create a memorable experience
Create a WOW experience with each interaction
Provide amazing customer service
Formulate and build relationships with patients , physicians and staff
Schedule patients for the entire duration of their plan of care
Answering multi-line phone system
Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
Working closely with the Physical Therapists to facilitate optimum patient care and communication.
Obtaining authorizations for treatment.
Collecting patient co-pays and assisting the billing office in the collection of patient balances
Performs special projects and duties as assigned.
A team player with outstanding customer service and communication skills
Motivated and eager to establish a presence in the community
Exhibits independence and the ability to work with minimal supervision
Proficient in computer skills
Ability to multi task and work well under pressure.
Professional appearance
Team player and detail oriented
Why work for SPT?
401k Plans Offered
Comprehensive benefit package (Medical, Dental, Vision)
Short Term & Long Term Disability
Life Insurance
Employee Discount Buying Program
Employee Assistance Program
Generous PTO
Individual education to support professional growth