Front Office Coordinator

Front Office Coordinator Job Locations US-TN-Smyrna ID 2026-4987 Category Receptionist Position Type Full-Time Overview The Perinatal Group , a practice partner of Together Women's Health, is seeking a highly organized, professional, and friendly Front Office Coordinator to join our growing women's health practice. The ideal candidate will be the first point of contact for our patients and play a critical role in creating a positive patient experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced clinical environment. Responsibilities Greet patients and visitors warmly, always ensuring a welcoming and professional atmosphere Answer and route phone calls efficiently and respond to patient inquiries with empathy and accuracy Schedule and confirm appointments, manage provider schedules, and coordinate follow-up visits Verify insurance, collect copays and balance, and accurately enter patient information into the EMR Monitor and maintain front desk supplies, patient paperwork, and waiting room cleanliness Ensure all check-in and check-out processes are completed correctly and timely Collaborate with medical assistants, billing, and clinical staff to support efficient patient flow Maintain patient confidentiality and comply with HIPAA and company policies Assist in training new front desk team members and serve as a point of contact for front desk support Will cover team members during vacations or call ins. Help resolve patient concerns or escalate issues to the appropriate person when needed Other job duties may be assigned Qualifications 2+ years of front office experience in a medical setting, OB/GYN preferred Proficiency with EMR systems (Athena a plus) and Microsoft Office Suite Exceptional customer service and interpersonal skills Strong organizational skills and ability to manage multiple priorities Knowledge of medical terminology and insurance verification processes Friendly, compassionate, and patient-focused demeanor Reliable, punctual, and able to work independently or as part of a team Detail-oriented with a commitment to accuracy and professionalism Proactive approach to problem-solving and workflow improvement Why Together Women’s Health (TWH)? Because we do things a bit differently here. We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything. What’s in it for you? As a full-time te am member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people. Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding what your looking for? Join our Talent Community to be the first to know about upcoming opportunities Application FAQs Software Powered by ICIMS www.icims.com