Full Time - A/R Representative II - Workers Compensation Collector

NorthwellNorthwellVillage of Garden City, New York, United States
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Posted

8/21/2026

Employment

Full time

Range

$35k - $52k/year

Work style

On-site

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AI summary

Core responsibilities

The representative manages patient financial responsibilities by verifying insurance, processing payments, and setting up payment arrangements. They also handle workers' compensation claims, including reviewing denials, filing appeals, and maintaining accurate account logs.

Requirements overview

Candidates must have a high school diploma or equivalent and 1-3 years of relevant experience. Previous experience with workers' compensation collections is preferred.

Key skills

Workers CompensationInsurance VerificationMedical BillingFinancial AssessmentPatient CounselingPayment ProcessingHIPAA ComplianceAccount ReconciliationAppealsDocumentationData EntryCustomer Service

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Education requirements

high school

About Northwell

Industry

Hospitals and Health Care

Employees

57,122

Type

Nonprofit

Size

10,001+ employees

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians. At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.  We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn. Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

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Job categories

HealthcareFinance & AccountingAdministrativeCustomer Service & Support

Description

Job Description Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log. Job Responsibility   * Interviews patients to obtain necessary financial and insurance information. * Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation. * Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator. * Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process. * Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital. * Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts. * Follows up on scheduled payments via mail and telephone. * Processes applications for Section 1011, where applicable. * Maintains daily work log of payments collected. * Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification   * High School Diploma or equivalent required. * 1-3 years of relevant experience, required.   Additional Details: * Previous Workers Compensation Collections Experience, preferred. Workers Compensation Collector Description: * Reviewing past due accounts and related documentation. * Contacting patients, guarantors, and or third-party payers to secure payments and provide resolution of assigned accounts. * Reviewing and follow-up on workers comp denials and delays. * Appealing incorrect denials and incorrect payments. * Responding to carrier verification requests in a timely manner. * Tracking and reporting all account information. * Adheres to all HIPAA guidelines and regulations. *Additional Salary Detail  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Requirements

  • Workers Compensation
  • Insurance Verification
  • Medical Billing
  • Financial Assessment
  • Patient Counseling
  • Payment Processing
  • HIPAA Compliance
  • Account Reconciliation
  • Appeals
  • Documentation
  • Data Entry
  • Customer Service

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