General Lab Service Technician

The Opportunity: In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Cambridge, MA Shift: Monday - Friday 8:30 AM - 5:00 PM Hourly pay range : $27 - $29 Benefits: Health & Wellness Comprehensive Medical, Dental, and Vision coverage Wellness programs Eligible for medical coverage starting Day 1 Time Off Paid Time Off (PTO) Company-paid holidays Choice holidays Financial Well-Being Flexible Spending Account (FSA) and Health Savings Account (HSA) Commuter benefits 401(k) retirement plan Tuition assistance Employee Stock Purchase Plan discount What we’re looking for Education: High school diploma or equivalent; Associate degree preferred Experience: 2+ years of experience in laboratory support, inventory, or operations role Experience with inventory management systems and procurement processes Ability to handle physical tasks (lifting, moving cylinders, stocking supplies) Strong organizational and multitasking skills Technical Skills: Proficient in Microsoft Office and comfortable using computers Experience with Microsoft Teams preferred Knowledge of SAP, Oracle, Power BI, and other inventory management systems Additional Requirements: Experience in a biotech, pharmaceutical, or research laboratory environment Familiarity with autoclaves, glass wash systems, and cryogenic materials (LN2) Knowledge of lab safety regulations and GMP practices Experience tracking and reporting operational metrics Attention to detail and accuracy Strong communication and follow-up skills Problem-solving and a proactive mindset Time management and prioritization Ability to work independently and in a team environment How you will thrive and create an impact Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. Laboratory Support Operations Perform and support glass wash operations, including collection, cleaning, drying, and redistribution of labware Operate and maintain autoclaves, ensuring proper sterilization cycles and documentation Maintain cleanliness and organization of lab support areas (glass wash, storage, staging areas) Ensure lab consumables are stocked, organized, and readily accessible in designated lab areas ​ Inventory Management Manage in-lab inventory of consumables (e.g., pipette tips, tubes, PPE…) Monitor inventory levels and implement replenishment strategies to prevent stockouts Maintain accurate inventory records using inventory management systems or tracking logs Conduct regular cycle counts and audits to ensure inventory accuracy ​ Ordering & Procurement Create and manage purchase orders for lab supplies and consumables Track orders from placement through delivery, ensuring timely receipt Follow up on outstanding or delayed orders with vendors and internal stakeholders Coordinate with suppliers to ensure accurate and compliant deliveries ​ Supply & Material Management Manage liquid nitrogen (LN2) tanks, including monitoring levels, refilling coordination, and safe handling Maintain inventory and storage of compressed gas cylinders, ensuring compliance with safety regulations Oversee dry ice procurement, storage, and distribution to lab users Track and report key metrics, including: Inventory levels and usage trends Order fulfillment timelines Stockout frequency ​ Safety & Compliance Follow and enforce all lab safety protocols related to chemical handling, cryogenics, and compressed gases Maintain compliance with applicable safety and regulatory standards (e.g., OSHA, institutional guidelines) Participate in safety audits and training as required. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Pay Transparency: The expected pre-tax pay for this position is $45,000.00 - $72,450.00 Actual pay may differ depending on relevant factors such as prior experience and geographic location. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster . Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.