Global Relocation Consultant

Graebel Companies, Inc.

United StatesRemote OKFull time
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Pay
$52K to $56K
a year
Location
United States
Work style
Remote OK
Job type
Full time
Posted
Nov 2
1 day ago
Career path

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About the company

Graebel Companies, Inc.

Human Resources Services · 1,001 to 5,000 employees

Graebel helps the world's leading organizations turn workforce complexity into competitive advantage. Combining strategic advisory, intelligent technology and deep human expertise, we create clarity, confidence and connected experiences for organizations and employees wherever work takes them. As a global workforce mobility and managed services partner, Graebel helps clients plan, deploy and support talent across 190+ countries, transforming complexity into opportunity.

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Graebel Companies, Inc. on LinkedIn

What you'll do

  • The Global Relocation Consultant serves as the primary point of contact for assignees, conducting needs assessments and counseling them on relocation policies.
  • They are responsible for monitoring service orders, maintaining accurate data, and ensuring service providers meet client expectations and SLAs.

What you need

  • Candidates must have at least one year of relevant work experience and a high school diploma or equivalent.
  • Proficiency in Microsoft Office suite and the ability to learn new software systems are required.
  • Education: a high school diploma

Key skills

Customer serviceNeeds assessmentPolicy counselingCommunicationData managementSupplier managementProblem resolutionMicrosoft OutlookMicrosoft ExcelMicrosoft WordSoftware proficiencyAnalytical skillsReportingTime managementAttention to detail

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Perks

  • 401(k) plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Paid time off
  • Paid holidays
  • Volunteer paid time off
  • Life insurance
  • Disability coverage

See full description on company page, apply now

Read the full posting here
This position can be hired anywhere in the United States Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.  We are committed to fair and transparent compensation. The salary range for this role is based on several factors including experience, skills, and qualifications and is $52,000 to $56,000.  The Global Relocation Consultant serves as the single point of accountability for assignees and domestic U.S. employees not receiving home sale benefits (e.g. renters or homeowners not selling). Provides superior customer service to client employees relocating internationally as well as within the U.S. * Conducts a needs assessment profile during first contact with the relocating employee. * Counsels the relocating employee on their company's relocation policy to ensure complete understanding of services to be provided. * Set proper expectations with the relocating employee to ensure an exceptional experience. * Maintains communications with relocating employee throughout relocation to ensure satisfaction. * Utilizes company preferred supplier network to initiate authorized services in a timely manner. * Proactively monitors service orders to ensure services are executed in accordance with the provider agreement and Client policy/SLAs. * Maintains accurate data in relocation management system. * Ensure service providers are delivering services in accordance with authorized benefits and provider agreement. * If an issue arises consultant works with service provider to employee corrective actions and if necessary, consultant escalate to immediate manager and supplier development manager.  * Performs other related essential duties as assigned or requested.

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