Guest Service Agent

SpringHill Suites by Marriott Draper

Draper, UTOn-siteFull time
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Pay
$15 to $17
an hour
Location
Draper, UT
Work style
On-site
Job type
Full time
Posted
Nov 4
Today
Career path

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About the company

SpringHill Suites by Marriott Draper

Hospitality · 1,001 to 5,000 employees

SpringHill Suites by Marriott is an all-suite hotel brand that offers a little bit more so guests can enjoy their time away, appealing to both business and leisure travelers. The brand features spacious suites and modern amenities for a stay that is unexpected, refreshing, and stylish.

Launched in 1997, the brand currently has more than 400 locations in the United States and Canada. Business travelers find it easy to work in smartly designed guest rooms with dedicated work and living spaces, as well as ergonomic chairs and free high-speed Internet. SpringHill Suites has proven to be a top choice among families, too, who appreciate the extra space, pull-out trundle bed, convenient kitchenette, and free breakfast.

SpringHill Suites by Marriott Draper on LinkedIn

What you'll do

  • The Guest Service Agent is responsible for greeting and serving guests in a courteous and professional manner.
  • They must also organize, confirm, and process guest check-ins and check-outs while ensuring the safety and security of guests and associates.

What you need

  • Candidates must have at least one year of customer service experience and possess basic computer skills.
  • Excellent verbal and written communication skills are required, along with a professional demeanor.

Key skills

Customer serviceComputer skillsVerbal communicationWritten communicationProfessionalismGuest check-inGuest check-outSafety and securityStay PMS

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Perks

  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Daily pay
  • Life insurance
  • Accident insurance
  • Employee assistance program
  • Employee wellness program
  • Employee mental wellness sessions

See full description on company page, apply now

Read the full posting here
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) 401(k) matching Dental insurance Employee discounts Come join our award-winning team as a Guest Service Agent at the SpringHill Suites by Marriott in Draper. Position is full-time, shifts are 3pm-11pm (40 hours per week), flexible days of week schedule. 1 year of customer service experience is required. Stay PMS experience is a PLUS! Benefits (based on hours worked per week) Daily Pay – get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) Employee Assistance Program Employee Wellness Program Employee Mental Wellness Sessions Minimum Qualifications Exceptional customer service skills Basic computer skills Excellent verbal and written communication skills Must present self in a professional manner regarding dress and grooming Performance Expectations Responsible for greeting and serving all guests in a courteous and professional manner Organize, confirm, process, and conduct guest check-ins/check-outs Ensure the safety and security of our guests and associates

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