Health Information Specialist

The Health Information Specialist is responsible for protecting and releasing protected health information following all regulatory guidelines and LFN policies and procedures. QUALIFICATIONS High School Graduate or equivalency. Post-secondary certificate in health information technology / health sciences or related field preferred 2 years of recent, relevant experience in medical record administration in a healthcare setting Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred Experience working with Electronic Practice Management (EPM) and Electronic Health Records (EHR) Knowledge of medical records laws and HIPAA requirements/regulations Proficient in Microsoft Office Working knowledge of Healthcare Revenue Cycle including basic understanding of Medicare, Medicaid, and Commercial Insurers regulations and standards REQUIRED SKILLS Exceptional customer service skills with the ability to effectively communicate LFN Medical Record and HIPAA policies and procedures to patients Able to multi-task in a fast-paced, high-growth environment and consistently meet deadlines and goals Proactive and self-directed with the ability to work with a team and autonomously Strong organizational and analytical skills with a high attention to detail and accuracy Excellent communication and interpersonal skills both written and oral with the ability to communicate effectively and efficiently Ability to handle highly confidential, sensitive and non-routine information using discretion and judgement Ability to compose specialized or sensitive correspondence HIPAA Certification within 6 months of hire GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Communicate with record requestors including patients, first responders, hospitals, tissue banks, coroners, health insurance companies, record retrieval companies, government agencies and attorneys via phone, mail, email and in person Manages all release of information requests in compliance with all applicable laws and LFN policy and procedures Notifies Revenue Cycle Manager of subpoenas, jury summons and situations that require escalation as related to Revenue Cycle Management Maintains accurate documentation of information released Performs performance improvement functions through data collection and documentation review and quality audits to ensure integrity of data and HIPAA compliance Account Administrator for Third Party Resources Perform other related tasks as assigned 🌟 Benefits That Go Above and Beyond At Life Flight Network, we believe our team members deserve more than just a job — they deserve a rewarding, supported, and balanced life. That’s why we offer a thoughtful benefits package that truly sets us apart: Compensation & Retirement Competitive pay 401(k) with a 100% vested employer contribution — your future grows from day one Tenure bonuses to reward your loyalty and long-term commitment Health & Wellness Comprehensive Medical, Dental, and Vision coverage Company-paid Life and AD&D Insurance Company-paid Short & Long-Term Disability Insurance for peace of mind Wellness Reimbursement Program to support your health goals Complimentary Life Flight Network Membership for you and your household Family & Lifestyle Paid Parental Leave to support growing families Adoption Assistance for those building families in new ways Bereavement Leave (including for pets) — because every family member matters Paid Volunteer Time — make a difference in the community, on us Generous Paid Time Off. Please see the full benefits summary for more details Growth & Recognition Tuition and Training Reimbursement to invest in your professional development Public Service Loan Forgiveness (PSLF) Eligible Employer. As a nonprofit recognized by the U.S. Department of Education, your service with Life Flight Network may qualify you for federal student loan forgiveness Employee Recognition Awards celebrating your impact and achievements Multilingual Stipend to honor the value of diverse communication skills Join Life Flight Network and be part of a team that takes care of those who care for others — both in and out of the workplace. All candidates are subject to drug screening and background investigation. Life Flight Network is an equal opportunity employer.