Help Desk Specialist

CompQsoft, Inc.•El Paso County, Colorado, United States

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Posted

10/8/2026

Employment

Full time

Range

$58k - $58k/year

Work style

On-site

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AI summary

Core responsibilities

Provides phone and in-person technical support for email, directories, and standard Windows applications. Acts as the primary point of contact for troubleshooting hardware, software, and printer issues.

Requirements overview

Requires an IAT Level II certification such as Security+ CE, CCNA-Security, GICSP, GSEC, or SSCP. Candidates must also possess a Secret security clearance.

Key skills

Help Desk SupportTroubleshootingHardware SupportSoftware SupportWindows Desktop ApplicationsPrinter SupportEmail SupportDirectory Services

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Education requirements

professional certificate

About CompQsoft, Inc.

Industry

IT Services and IT Consulting

Employees

264

Type

Privately Held

Size

501-1,000 employees

CompQsoft is a customer-centric digital platform and IT services company. We empower organizations across industries and technology verticals to leverage Software Development & Engineering, Unified Communication, Cloud, Data & Analytics, Application Modernization, Cybersecurity, Network Management, RPA and Automation, and next-gen technologies like generative AI to drive innovation and transform their businesses. For 25 years, we have been dedicated to helping clients maximize their technology investments and achieve superior business outcomes. Our expertise spans: • Public Sector (Government) - Federal agencies, including the Department of Defense and state and local governments. • Private (Commercial IT) - Startups, Small & Medium (SMBs) and Enterprises. We help businesses integrate design, software engineering, and agile delivery capabilities to produce business outcomes and drive innovation. Headquartered in Houston, Texas, CompQsoft operates engineering centers worldwide, extending the benefits of our true global presence to customers across industries. We are ISO 9001:2008, 27001:2005, 20000:2005 & CMMI Level 3 certified company. For more details, please visit: https://compqsoft.com/

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Job categories

TechnologyCustomer Service & SupportSecurity & SafetyGovernment & Public Sector

Description

Description Job Title: Help Desk Specialist. Location: Schriever Space Force Base (SSFB), Colorado Springs, CO Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Requirements Responsibilities: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.

Requirements

•Help Desk Support
•Troubleshooting
•Hardware Support
•Software Support
•Windows Desktop Applications
•Printer Support
•Email Support
•Directory Services

More jobs at CompQsoft, Inc.

Help Desk Specialist (Active DOD Secret Clearance required) • CompQsoft, Inc.

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