Hoover - Mobile Service Advisor - Full Time
Long-Lewis Auto Group
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- Pay
- $40K to $70K
- a year
- Location
- Hoover, AL
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
Long-Lewis Auto Group
Automotive · 501 to 1,000 employees
What you'll do
- Make outbound calls to customers regarding needed or recommended vehicle service
- Explain available mobile service options in a professional and helpful manner
- Schedule appointments for mobile technicians at the customer’s agreed-upon time and location
- Confirm customer contact information, vehicle details, service needs, and appointment location
- Coordinate with mobile service technicians
- Maintain accurate appointment records and follow dealership processes
- Provide excellent phone-based customer service
What you need
- Must have an unrestricted driver’s license
- Must have a clean driving record
- Comfortable making cold calls and speaking with customers by phone
- Strong communication and appointment-setting skills
- Dependable, organized, and motivated
- Ability to work independently and follow up consistently
- Automotive dealership experience (preferred)
Key skills
Strong communicationAppointment-setting skillsComfortable making cold callsUnrestricted driver’s licenseClean driving recordOrganizedAbility to work independently
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Perks
- Competitive benefits package
- Training provided
See full description on company page, apply now
Read the full posting here
We are looking for a friendly, outgoing, and motivated Mobile Service Advisor to join our automotive dealership team. This position has great earning potential and is the perfect fit for someone who enjoys talking with customers over the phone, building rapport quickly, and helping schedule convenient vehicle service appointments.
In this role, the Mobile Service Advisor will make outbound calls to customers to advise them of recommended or needed vehicle service, answer basic questions, and schedule appointments for a mobile technician to complete the work at the customer’s home or workplace.
Work Schedule: Monday–Friday
Earning Potential: $40,000–$70,000 annually
Responsibilities include:
Make outbound calls to customers regarding needed or recommended vehicle service
Explain available mobile service options in a professional and helpful manner
Schedule appointments for mobile technicians at the customer’s agreed-upon time and location
Confirm customer contact information, vehicle details, service needs, and appointment location
Coordinate with mobile service technicians
Maintain accurate appointment records and follow dealership processes
Provide excellent phone-based customer service
Qualifications:
Pleasant, outgoing personality
Comfortable making cold calls and speaking with customers by phone
Strong communication and appointment-setting skills
Automotive dealership experience is a plus, but not required
Must have an unrestricted driver’s license
Must have a clean driving record
Dependable, organized, and motivated
Ability to work independently and follow up consistently
What we offer:
Monday–Friday schedule
Earning potential of $40,000–$70,000
Competitive benefits package
Supportive dealership team environment
Training provided
Opportunity to be part of a growing mobile service program
If you are personable, confident on the phone, and enjoy helping customers schedule convenient vehicle service, we encourage you to apply for our Automotive Dealership Mobile Service Advisor position.