Housing Focused Shelter Program Staff

Reports To: Program Supervisor  Status of Position: Full Time Evenings (36hrs) 4pm-10pm/12am, Tuesday-Saturday All Roads has been a fixture in the community since 1982, providing a bed, meals, services and dignity to single adults experiencing homelessness. Our mission is to create avenues to stable housing from a foundation of safe shelter and supportive services. All Roads has a strong culture of collaboration, communication, creativity, compassion and support, which yields an inclusive and engaging dynamic within the organization.  Job Summary:  All Roads seeks a compassionate, resilient individual looking to make a positive impact on their community by working as a member of our Program Staff team. As a client's first and primary contact with All Roads, Program Staff play a key role in providing our sheltering services. You will be helping to create a safe, calm, and supportive environment for homeless adults in our community while working to end their homelessness.  Primary Responsibilities:  * Work as a team member with other staff and volunteers to maintain a safe, calm and supportive environment for adults experiencing homelessness. * Provide information to clients regarding Shelter programs, policies, and available community resources. * Enforce Shelter policies and boundaries in a consistent manner. * Provide on-call support as needed, with compensation provided for on-call availability. * Handle multiple tasks and work productively in an environment where there are frequent interruptions. * Perform duties including: client intake process, answering the phone, answering the door, cleaning, assisting clients with basic needs, assisting clients with accessing resources, making appointments for clients with in-house service providers as well as outside agencies, relaying client messages while maintaining confidentiality, taking donations, giving tours, assist clients with housing sign ups and other duties as assigned. Qualifications:  * Desire to work with the homeless population and ability to work in a fast-paced environment. * High school diploma or equivalent preferred. * Must be able to attend monthly staff meeting 2nd Wednesday of each month from 2:30-4:00 pm. * Willingness to work holidays. * Ability to remain calm and respond quickly to a crisis. * Requires standing for long periods of time, exposure to inclement weather, able to lift up to 50lbs. * Excellent communication skills, exchange of communication through various mediums, proficient computer skills, ability to use Microsoft Office applications and multiple databases. * Bilingual Spanish and ASL speakers encouraged to apply. Compensation:  * $24.33 per hour * + $1.50 per hour for proficient Spanish speakers. * Competitive benefits package: health, dental, vision, life and disability insurance, retirement plan, paid time off, sick leave, and a RTD EcoPass. All Roads is an Equal Employment Opportunity Employer  Colorado Clients: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.