Description
Position: Clerk
Department: Human Resources (HR)
Job Summary:
Under the general supervision of the Human Resources Manager/Director, provides
office support by performing receptionist/clerk related duties.
Duties and Responsibilities (specific areas of responsibility, include but are
not limited to):
* Provides reception and administrative support for the Human Resources office,
including greeting and assisting applicants, team members, leaders, and
visitors in a professional and courteous manner.
* Responds to routine inquiries regarding available positions, application
procedures, HR office processes, and general HR information, referring more
complex matters to the appropriate HR representative.
* Performs general clerical and administrative functions, including answering
telephone calls, preparing correspondence, responding to emails, copying,
scanning, filing, and distributing documents.
* Assists applicants with the application process, including providing guidance
on the use of computers and other resources available in the HR lobby.
* Maintains accurate and organized HR files, records, and documents in
accordance with established procedures and record retention requirements.
* Performs routine data entry and updates HR records, spreadsheets, tracking
logs, and other information as assigned.
* Reviews documents for completeness and accuracy prior to filing, routing, or
processing and promptly identifies missing or incomplete information.
* Assists with recruitment and hiring activities, including preparing hiring
materials, providing applicant support, and scheduling interviews,
appointments, or meetings as requested.
* Assists HR management and staff with the preparation of correspondence,
documents, reports, file folders, packets, and other HR materials.
* Maintains HR bulletin boards by removing outdated materials and posting
current, approved communications.
* Processes and distributes incoming and outgoing mail and other correspondence
for the HR department.
* Maintains an adequate inventory of HR office supplies and materials by
monitoring inventory levels, anticipating needs, and submitting supply
requests in a timely manner.
* Assists with maintaining an accurate inventory of office equipment, supplies,
and other HR department resources as needed.
* Operates standard office equipment and coordinates routine maintenance or
repair needs with appropriate internal resources or notifies the supervisor
when outside assistance is required.
* Ensures common HR office areas, including the lobby, work areas, and file
room, remain professional, organized, and orderly.
* Performs assigned HR office opening and closing procedures, including
ensuring appropriate office areas and confidential records are properly
secured.
* Maintains strict confidentiality of team member information, applicant
information, HR records, documents, conversations, and other sensitive
information encountered during the course of business.
* Works collaboratively with HR team members and other departments to support
an efficient, professional, and service-oriented work environment.
* Assists HR management and staff with special projects, department
initiatives, and other administrative assignments as needed.
* Performs other job-related duties as assigned.
Essential functions of the position:
* Must be able to sit, walk, or stand for extended periods of time.
* Must be able to work at and travel to other CDS properties, or any other
events necessary for this specific role.
* Capability to lift and carry items weighing up to 15 pounds, such as
documents and office supplies.
* Must be able to read and interpret data on a computer screen and in printed
documents.
* Must be able to operate office equipment, including keyboards, phones, and
printers.
Knowledge, Skills, and Abilities:
* Knowledge of standard office practices, procedures, and recordkeeping
methods.
* Basic knowledge of human resources administrative practices and procedures.
* Proficiency in Microsoft Office applications, including word processing,
spreadsheets, email, and other standard business applications, with the
ability to learn HR information systems and other business software.
* Skill in business English, including grammar, spelling, punctuation, and
preparation of basic written correspondence.
* Strong organizational, filing, recordkeeping, planning, and time-management
skills.
* Effective verbal, written, telephone, and interpersonal communication skills.
* Ability to maintain strict confidentiality and appropriately handle sensitive
applicant, team member, and Human Resources information.
* Ability to accurately enter, organize, maintain, file, and retrieve
electronic and paper records using alphabetical, numerical, and other
established filing systems.
* Ability to understand and follow written and verbal instructions, established
procedures, and assigned priorities.
* Ability to perform routine mathematical calculations and review information
and documents for accuracy and completeness.
* Ability to provide professional, courteous, and responsive customer support
while maintaining positive working relationships with applicants, team
members, leaders, coworkers, and visitors.
* Ability to prioritize assignments, manage multiple tasks, meet established
deadlines, and complete work accurately and efficiently.
* Ability to exercise sound judgment within the scope of assigned
responsibilities and appropriately refer questions or concerns requiring HR
interpretation or decision-making.
* Ability to operate standard office equipment and use technology necessary to
perform assigned duties.
* Ability to work effectively both independently and collaboratively as a
member of the Human Resources team.
* Ability to consistently maintain a positive and professional image while
representing the Human Resources department and Casino Del Sol.
Minimum Requirements:
* One (1) year of clerical experience in a high-volume setting.
* Proficiency in Microsoft Word, Excel, and PowerPoint.
* Must be able to work a schedule that fits department needs (may require shift
changes, weekends, holidays, and special events), including overtime, as
needed.
* Experience working in a high-pressure/fast paced environment.
* Must have employment eligibility in the U.S.
* Must be able to obtain and retain a valid gaming license.
* Must be able to successfully pass a pre-employment drug/alcohol screening in
accordance with company policy.
Preferred Requirements:
* High School diploma or G.E.D.
* Spanish speaking preferred.