HR Intern

POSITION: HR Intern SUPERVISOR: HR Solutions Director STATUS: Hourly/Non-Exempt, Part-Time   PAY RANGE: $21.00-$26.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors.   LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community.  To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve.  Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.   ESSENTIAL FUNCTIONS The position of HR Intern will be responsible for providing responsive administrative and operational support across Human Resources functions including onboarding, compliance, benefits administration, employee/labor relations, employee engagement, and HR records management. This position supports a positive employee experience through accurate information, timely coordination, confidential recordkeeping, and consistent application of established HR processes and procedures. The HR Intern works closely with the HR team to maintain accurate records, reports, forms, policies, and other confidential or time-sensitive documents in accordance with organizational policies and established practices. This position reports to and receives supervision from the HR Solutions Director.   WHAT YOU’LL DO  Deliver Responsive & Employee-Centered HR Support * Deliver customer-centric, responsive, and accurate HR support to internal clients through phone, in-person, and email interactions to promote a positive employee experience. * Promote healthy teams and positive business relationships through empathy, respect, fairness, and adherence to applicable state and federal laws. * Provide clear and accurate guidance on HR policies and procedures, referring employee questions to appropriate HR team members as needed. * Communicate concerns regarding HR, Payroll, and Staffing to the appropriate supervisor in a timely manner to support effective resolution and coordination. * Support employee/labor relations and compliance matters as needed, ensuring appropriate documentation, confidentiality, and coordination with HR leadership. Support Seamless Employee Lifecycle Administration * Coordinate and support onboarding and new hire processes to promote an organized, welcoming, and consistent employee experience. * Maintain accurate Leave of Absence administrative processes and records to ensure HR systems correctly reflect employee time off. * Support annual open enrollment and ongoing benefits enrollment administration to promote accurate employee benefit records and timely processing. * Assist with time and attendance administration as needed to support accurate employee records and established procedures. Ensure Accurate HR Records & Compliance * Maintain and audit HR processes, records, and personnel files for current and terminated employees in accordance with established protocols, confidentiality requirements, and recordkeeping standards. Strengthen Employee Engagement & Organizational Culture * Collaborate with the MarComm team to develop flyers, posters, and e-messages that encourage employee participation in engagement activities, health and wellness challenges, and surveys. * Support the planning, coordination, and execution of HR and company-wide events and programs that strengthen employee connection and engagement. * Provide coordination and administrative support to the HR Solutions Director, HR Department leads, and committees and councils, including the Events Committee, Health and Wellness Committee, and IDEA Council. Support Learning & HR Initiatives * Schedule and coordinate company-wide trainings to support timely access to learning and development opportunities. * Support HR projects and presentations through research, preparation, documentation, and coordination to advance departmental initiatives. Strengthen HR Operations & Departmental Efficiency * Collaborate with the HR team to accurately process departmental invoices, vendor payments, and related expenses in Abacus as needed to support timely payment and financial accountability. * Support accurate HR Dashboard preparation by compiling reports, auditing information, and identifying discrepancies to maintain reliable workforce data. * Provide backup Front Desk Attendant support as needed, including assisting visitors and coordinating conference room reservations and setup. * Communicate professionally and productively with staff and leaders of other departments to strengthen collaboration and timely coordination of HR services. * Perform other duties and projects as assigned by department leadership and adapt to changing responsibilities and priorities based on business needs. * Communicates professionally and productively with staff and leaders of other departments. * Performs other such duties and projects as assigned by department leadership. Duties and responsibilities are subject to change based on business needs.   QUALIFICATIONS * Bachelor of Arts degree in Business Administration or related field of study; and  1-2  years’ experience in Human Resources within a non-profit or unionized environment; or equivalent combination of education and experience. * Knowledge of CA employment and wage & hour laws. * Must be resourceful and possess strong analytical skills with the ability to think creatively to solve problems * Ability to work cohesively as a team as well as work independently, demonstrating a service-first ethic * Well organized and detail oriented, highly adaptable and be able to maintain challenging projects * Excellent interpersonal communication skills with strong EQ and relationship-building skills * Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation. * Must be proficient in MS Word, Excel, PowerPoint and use of the Internet, with working knowledge of HRIS systems such as Paychex, ADP, etc. * Highly adaptable, flexible and attentive to details. * Tactful, empathetic and able to maintain confidentiality. * Passion for the advancement of the organization’s mission. * Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. * Bilingual English/Spanish. * Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members. Demonstrates strong planning, organizing, time management, and interpersonal skills. * Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.   As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.