HR Operations Specialist

The role of the HR Operations Specialist is crucial in providing unwavering support to our organization's team members and leaders. The HR Operations Specialist is a reliable source of information for all Human Resources-related concerns, including those about payroll, benefits, and recruiting processes. Additionally, they assist in developing, documenting, communicating, and updating people-related processes across the organization. The HR Operations Specialist plays a vital role in supporting the welcoming and onboarding of new team members. They also administer various recognition, benefits, and safety-related initiatives and programs to ensure the smooth functioning of the organization. We believe everyone is a leader! This role will be responsible for bringing our vision of creating a better living for our customers and our communities to life. The HR Operations Specialist will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners, and our fellow team members. Starting salary starts at $20.00 per hour (or more based on experience)! Live and work with Goldmark and receive a generous RENT DISCOUNT as a part-time or full-time team member! Job Duties Include: Respond to various requests for assistance to the Human Resources department as needed. Assist with ongoing HR audits and reporting as directed. Support Workers’ Compensation and safety administration Provide technical expertise, information, and assistance in all matters related to our human resources technologies and people-related processes. Assist with research and developing people-related processing best practices for the HR team and people-related processes involving team members and leaders across the organization. Foster a culture of continuous improvement and identify potential areas of opportunity or risk concerning compliance, HR quality improvement, and payroll. Provide ongoing support for cross-organizational intranet content, such as news, events, updates, etc. Assist the HR team with organizational projects and initiatives that impact HR processes and the internal team member and leader experience. Experience and Education: Required: Associate degree in business administration or human resources or equivalent work experience. 2+ years of experience in a professional office setting. Strong passion for technology and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, OneNote, SharePoint, etc.) and project management software. Preferred: Previous experience working with a SaaS (Software as a Service) Human Capital System. Pro-active, self-driven individual with strong analytical, problem-solving, and critical thinking skills. Ability to work independently with minimal supervision. Ability to apply HR knowledge in a collaborative, ever-changing environment. Must have high integrity, confidentiality, and the ability to work effectively with a diverse workgroup. Proficient with state and federal employment regulations and laws. Strong interpersonal and communication skills with the ability to relate to a diverse group, establishing and maintaining effective working relationships with co-workers, team members, and leaders. Ability to multi-task, prioritize responsibilities, manage time, and have an orientation toward details. Strong organizational skills and attention to detail; ability to work under pressure, show initiative, and work to meet deadlines. Superior written and verbal communication skills across multiple audience levels. Benefits That Support You: Time off that grows with you. Paid Time Off (PTO) accrues throughout the year and increases with tenure, giving you more flexibility over time. Enjoy 8 paid holidays each year. Take time to recharge with 4 YOU Days each year, giving you a paid day off each quarter to use how you choose. Give back to your community with paid volunteer opportunities. Access On-Demand Pay, allowing eligible hourly team members to access a portion of earned wages before payday. Celebrate your milestone anniversaries, with a gift card and a paid day off. Health and Financial Well-Being: Choose from three medical plan options, including HSA options, along with dental and vision coverage. Receive company HSA contributions to help offset out-of-pocket expenses. Build your future with a 401(k) plan that offers up to a 5% company match and immediate vesting. Feel financially supported with income replacement benefits for qualifying life events, along with voluntary benefit options to help support you and your family. Get additional support when you need it with access to an Employee Assistance Program (EAP). Growth and Development: Grow your career through leadership and development opportunities designed to support your success.