The Hygiene Specialist provides frontline shower, restroom, and laundry services while maintaining the cleanliness and safety of hygiene areas. They are responsible for operating laundry equipment, restocking supplies, and ensuring an orderly service flow for participants.
Requirements overview
Experience in homeless services, janitorial, or customer-facing settings is preferred but not required. Candidates must demonstrate strong customer service skills, reliability, and the ability to follow strict sanitation and safety protocols.
Key skills
Hygiene servicesSanitationCustomer serviceLaundry operationsCleaningTeamworkReliabilityCommunicationAttention to detailInfection preventionSafety proceduresRecord keeping
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Our mission is to provide working poor families as well as homeless men, women, and children of all ages with the inner resources and tools to become productive, stable and self- supporting members of the community.
St. Joseph Center has been meeting the needs of low-income and homeless individuals and families since 1976. Today, our programs reach more than 10,000 people annually across Los Angeles County. The Center is a 501(c)(3) nonprofit organization that serves those in need without regard for religious affiliation or lack thereof.
Comprehensive case management, mental health, and integrated social service programs are carried out at multiple sites in Los Angeles County, with major service centers located on the Westside and in South LA. St. Joseph Center provides clients with concentrated and coordinated access to a range of services according to the nature of their needs. Our current efforts cover:
•Outreach & Engagement: Street-based multidisciplinary teams, walk-in centers, and food assistance service help homeless and low-income men, women, and children access housing and other resources that lead to self-sufficiency.
•Housing: Permanent Supportive Housing and Rapid Re-Housing services assist homeless families and individuals to obtain and maintain housing stability.
•Mental Health: Therapy and other forms of support help clients impacted by mental health issues lead fuller, more independent lives.
•Education & Vocational Training: Job programs and educational efforts equip adults and children with the knowledge and tools to make progress in the workplace and in life.
Social ServicesCustomer Service & SupportHealthcare
Description
Company Description
Background
Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.
Brief Description of Principal Activities
Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.
Job Description
ABOUT THE ROLE
The Hygiene Specialist provides frontline shower, restroom, and laundry services while supporting the cleanliness, sanitation, safety, and daily readiness of hygiene areas across the Care Campus.
WHAT YOU’LL DO
Assist participants with safe and respectful access to shower, restroom, and laundry services.
Clean, disinfect, reset, and restock hygiene areas and maintain orderly service flow throughout the shift.
Monitor for safety, sanitation, equipment, and wellness concerns and promptly request assistance when needed.
Operate laundry equipment, handle participant belongings carefully, and follow established cleaning, PPE, and infection-prevention procedures.
Qualifications
WHAT WE’RE LOOKING FOR
Experience in homeless services, hygiene services, environmental services, hospitality, janitorial services, shelter operations, healthcare, or another participant/customer-facing setting preferred.
Cleaning, sanitation, laundry, or hygiene-services experience is helpful but not required.
Strong customer-service, teamwork, reliability, communication, and attention-to-detail skills.
Ability to treat participants with dignity, remain calm during challenging interactions, and follow safety and sanitation procedures.
Additional Information
Our Values
Dignity | Community | Integrity | Partnership | Social Justice | Radical Care
Work Environment
Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
EEO:
SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Benefits:
Excellent Benefits package available.
Compensation: up to USD 26.44 - hourly