Implementation Specialist

Implementation Specialist Job Locations US-OK-Tulsa ID 2026-7161 Category Go To Market/Marketing/Account Management/Sales Position Type Regular Full-Time About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. Overview To be responsible for processing the onboarding requests for new customers, as well as performing maintenance tasks for existing customers. To be accountable to ensure proper processes and procedures are followed in accordance with HireRight legal, contracts, and compliance procedures any time an account is created or updated. Responsibilities Responsibilities: Perform set up and maintain customer accounts. Partner with Internal departments and customers as needed regarding account setup requirements and to seek assistance or support as necessary. Accountable for the account setup processes and regularly contribute to program improvements. Troubleshoot setup errors and implement a solution. Meet expected SLAs as determined by management and manage all assigned cases to timely completion. Identify potential pitfalls and develop a solution to avoid impact to customers and proactively address/correct these issues. Provide superior customer service to both internal and external customers. Lead or participate in small special projects and provide input, analyze data, and perform needed tasks. Qualifications Experience: High level experience in using HireRight Systems would be desirable Minimum of two years related experience preferred Knowledge & Skill: Entry level for more complex support and administrative functions. Applies generally straightforward methods or procedures. Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience. Is expected to work through typical or moderately complex problems but may require occasional guidance or direction. May require specialized skills in administrative or technical field Education College degree preferred High School or equivalent required What do we offer HireRight offers a competitive benefit package which includes: Medical Dental Vision Paid Life/AD&D Insurance Voluntary Life Insurance Short & Long Term Disability Flexible Spending Accounts 401K Generous Vacation and Sick Program 10 Paid Holidays Education Assistance Program Business Casual Attire Generous Referral Program Employee Discounts and Rewards And much more! *All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight, LLC is an Equal Opportunity Employer Minorities / Females / Veterans / Disabilities HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by ICIMS www.icims.com