In Home Repair Technician

About the company

American Furniture Warehouse

Furniture · 1,001 to 5,000 employees

What you'll do

• Commitment to AFW’s safety policies and procedures and ability to promote awareness. 
• Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations. 
• Replace damaged and/or missing parts. 
• Identify and read invoices/service orders and UPC labels to ensure invoices are complete. 
• Assessing damages and choose appropriate methods of repair for wood furniture, leather, fabric and upholstery. 
• Maintain a neat and safe work environment. 
• Wood repairs, including burn-ins & wood graining. 
• Leather repairs, including scuffs, holes and tears. 
• Upholstery repairs, including structural/mechanism replacements. 
• Ability to represent AFW in a professional manner inside the customer’s home. 
• Demonstrate high level of attention to detail and professionalism at all times. 
• Possess excellent organizational skills. 
• Color matching & blending.
• Able to communicate effectively with team members and supervisors.
• Other duties to be assigned/directed by supervisor. 
• Preferably has 1+ years of experience working with wood furniture, leather, fabric & upholstery. 
• Must have valid driver’s license.
• Clean MVR record, 2 or less moving violations in the past 3 years preferred.
• Experience using power tools. 
• Excellent time management skills and attention to detail. 
• Must be able to learn, understand, and apply new technologies, including Dispatch Track and iPads. 
• Ability to have a flexible schedule and work all shifts, holidays, and weekends. 
• Capacity to maneuver in confined and at times congested areas.
• Capability to stand, walk, stoop, & bend for 8 hours or more daily.
• Lifting, gripping, bending, kneeling, stooping, and moving merchandise 8 hours or more daily.
• Continuous use of arms, hands, fingers, eyes, legs, and back.
• Ability to lift, lower, move, carry, push and pull all sizes of merchandise up to 100 lbs. and the skill to handle/manipulate merchandise up to 250 lbs. frequently.
• Able to work in variable environments with different lighting, loud exterior noise, and flooring. 
• Fluorescent Lighting
• Concrete Flooring
• Climate affected by outside conditions
• Considerable exterior noise
• Extreme temperature fluctuations in the warehouse

Key skills

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Perks

• medical
• dental
• vision
• FSA options
• vacation
• sick pay
• 401k matching