Inspection Assignment Specialist

Brief Description The Inspection Assignment Specialist, LAP is responsible for: • Efficient management of the Inspection Team Leader (ITL) assignments in conjunction with the CoA Assigning Commissioners (ACs). • Setting up of preliminary inspector matching for Commissioner approval. • Communication with ITLs in preparation of the inspection. • Organize and facilitate inspection planning calls and virtual inspections with ITLs and Laboratory Directors (LD). • Working with Assigning Commissioners, LAP management, as well as other LAP departments to maintain timely assignments. Specific Duties Primary duties and responsibilities of the Inspection Assignment Specialist, LAP: • Verify whether preliminary inspector matches in the Staff Portal are appropriate and meet the pre-determined criteria for Assigning Commissioner approval. • Send each designated Assigning Commissioner a bi-weekly update with the preliminary inspector matches from the Staff portal, the potential matches located manually, and any that require special attention. • Contact any potential Inspection Team Leaders or Teams that the Assigning Commissioner has approved to receive preliminary acceptance of assignment. • Assign all approved and accepted matches in the Staff Portal. • Determine when a team build is required and manage the team build. • Monitor and follow up on the Delinquent Reports for all events related to Assigning and Inspection in a timely manner. • Locate appropriate Inspection Team Leader/Team for all Non-routine inspections in the designated assignment region in a timely manner. • Determine when an inspection planning call is needed, coordinate and facilitate the call with the team and the lab. • Send designated Assigning Commissioners monthly Team Leader Training Reports and provide information as necessary to ensure proper follow up. • Locate or assist in locating supplemental team members that are qualified and trained for any Inspection Team Leader/Team requesting assistance. • Ensure that each team is taking the appropriate number of team members which has been approved by LAP management or the Assigning Commissioners. • Follow up on all Data Changes that one is notified of through the Staff Portal or through correspondence in a timely manner. • Help manage and facilitate virtual inspections when needed. • Process and follow up on all Inspection Feedback Reports each month for their designated region(s). • Perform other duties as assigned by the Director or Manager. Knowledge/Skills Required/Preferred Personal: • Excellent communication (oral and written) and negotiation skills. • Detail oriented with excellent organizational skills and ability to think critically, multi-task, and prioritize in fast-paced environment. • Able to work independently with minimal supervision. Professional: • Able to produce detailed reports. Technical: • Microsoft Applications: - Particularly Excel Education/Experience Education: • College degree with focus on Sales, Communication, or Data Management skills preferred. Experience: • Minimum 1 year experience in a customer service-oriented setting. Related certifications: • N/A Additional Criteria This position is based out of the Northfield, IL office. Candidates must reside within 75-miles of the Northfield office and meet in-office requirements. Salary Range: $27.00 - $34.00 hourly