As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country's largest health plans.
Insurance Claims Specialist
Intellivo | St. Louis, MO | Full-Time, On-SiteCompensation: $52,000+ annually
Start Your Career in Healthcare & Insurance
At Intellivo, you'll build specialized experience across healthcare, insurance, claims and financial recovery. We'll teach you the industry while you manage real cases, solve problems, analyze information, and work directly with insurance companies and law firms.
Recent college graduates are encouraged to apply. Prior insurance experience is not required.
What You'll Do
Own and actively manage a portfolio representing approximately $3M-$5M in financial exposure with responsibility for advancing cases toward resolution
Analyze case information, identify what’s needed, and determine the next steps to move each case forward
Communicate directly with insurance companies, adjusters, and attorneys, to gather information, answer questions, and advance cases
Investigate and solve problems involving missing, incomplete, or inconsistent information
Monitor case progress, identify barriers or delays, and take action to keep cases moving
Evaluate new information and determine when additional follow-up, investigation, or escalation is needed
Prepare clear, professional case communications and maintain accurate documentation
Track reimbursement activity and proactively address outstanding items or delays
Collaborate with experienced team members and attorneys to work through more complex cases and issues
Manage multiple cases and priorities while meeting quality, timeliness, and productivity expectations
Take ownership of your cases and their progress from assignment through resolution
You May Be a Great Fit If...
You are:
A recent college graduate ready to begin your professional career
A strong communicator who is comfortable speaking and writing professionally
Highly organized and able to manage multiple priorities
Curious and enjoy investigating information and solving problems
Detail-oriented while still keeping sight of the overall objective
Comfortable learning structured processes and applying them consistently
Someone who takes ownership and follows through
Motivated by clear goals and measurable results
Or, you may already have experience in:
Insurance or healthcare claims
Auto or property & casualty insurance
Workers' compensation
Health plan or payer operations
Medical billing or reimbursement
Claims administration
Legal or case-management support
Subrogation or third-party liability
Customer service or account management in a high-volume environment
What You'll Learn
This role gives you the opportunity to develop valuable professional and industry experience, including:
How healthcare claims, insurance and reimbursement work together
How health plans, insurance carriers and attorneys interact
How to analyze and manage a portfolio of active cases
How to investigate information and solve case-related problems
Professional communication with insurance and legal professionals
How effective case management contributes to successful financial outcomes
How to manage quality, timeliness and productivity in a professional operations environment
Education & Experience
Bachelor's degree or equivalent relevant professional experience
Recent college graduates are encouraged to apply
Internships, customer service, healthcare, insurance, financial services, legal support or other professional experience involving communication and organization are valuable, but not required
Why Intellivo
This is an opportunity to enter healthcare and insurance without already having specialized industry experience. You'll develop knowledge across claims, insurance, legal processes and financial recovery while building professional skills that can grow with your career.
You'll be doing real work with real financial impact, communicating with industry professionals and learning how complex insurance matters move from identification through resolution.
Who is Intellivo?
As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country's largest health plans.
Benefits That Support You Inside and Outside of Work
Comprehensive medical, dental, and vision insurance
401(k) retirement savings plan with employer match
Paid time off and paid holidays
Company-paid life insurance and short-term and long-term disability coverage
Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support
Health Savings Account with company contributions for eligible employees
Wellness, healthcare advocacy, and pet benefits
A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact