Insurance Service Specialist

null, Auto Club Of Southern Califnull, Auto Club Of Southern CalifLancaster, California, United States
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Posted

9/26/2026

Employment

Full time

Range

$21 - $23/hr

Work style

On-site

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AI summary

Core responsibilities

The specialist will provide clerical support and insurance services, including answering member questions and processing payments. They are responsible for maintaining insurance policies, verifying new business applications, and updating electronic member records.

Requirements overview

Candidates must have a high school diploma or equivalent and proficiency in Microsoft Office software. Previous experience in a sales environment is strongly preferred, along with excellent communication and organizational skills.

Key skills

Customer serviceClerical supportProperty & casualty insurancePolicy maintenancePayment processingMicrosoft officeCommunication skillsInterpersonal skillsOrganizational skillsData entry

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Education requirements

high school

About null, Auto Club Of Southern Calif

Industry

Insurance

Employees

7,154

Type

Privately Held

Size

10,001+ employees

AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. with more than 62 million members that has been serving motorists for more than a century. Auto Club Enterprises is a group of AAA clubs serving more than 17 million members in 21 states, employing more than 14,000 people directly and working with thousands of independent businesses that provide benefits and service to our members. Our more than 300 branches receive 8 million visits annually, 23 call centers take more than 24 million calls per year and AAA.com and the AAA Mobile app are used more than 54 million times per year. Club Locations: AAA Alabama (Alabama) AAA Northern New England (Maine, New Hampshire, Vermont) AAA East Central (Sections of Pennsylvania, Ohio, Kentucky, West Virginia and New York) AAA Tidewater (Southeastern Virginia) AAA Missouri (Missouri, Mississippi, Arkansas, Louisiana, and sections of Kansas, Illinois and Indiana) AAA Texas (Texas) AAA New Mexico (New Mexico) Automobile Club of Southern California (from Mono to San Diego Counties) AAA Hawaii Our Mission: Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. Our Values: RESPECT – Appreciate each other’s contributions. TEAMWORK – Excel through collaboration. RELEVANCE – Anticipate and adjust to evolving needs. CHARACTER – Do the right thing, honor our commitments. COMMITMENT – Relentlessly pursue excellence. We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong and can grow and develop long careers with our organization. We are focusing on what we can do to help bring about meaningful change to advance diversity, inclusion and belonging in both our organization and our local communities

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Job categories

Customer Service & SupportFinance & AccountingAdministrative

Description

Insurance Service Specialist The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies. Training: Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development. Responsibilities Include: Maintenance and servicing of insurance policies. Verifying new business applications. Processing insurance and membership payments. Updating electronic member information. Maintaining filing systems and typing. Qualifications: High school diploma or equivalent required. Experience working in a sales environment strongly preferred. Must be proficient in using Microsoft Office software products. A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer. The starting pay range for this position is $20.92 – $23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance. Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Requirements

  • •Customer service
  • •Clerical support
  • •Property & casualty insurance
  • •Policy maintenance
  • •Payment processing
  • •Microsoft office
  • •Communication skills
  • •Interpersonal skills
  • •Organizational skills
  • •Data entry

Benefits

  • •Health coverage
  • •Dental insurance
  • •Vision insurance
  • •401(k) saving plans
  • •Company match
  • •Pension
  • •Tuition assistance
  • •Floating holidays
  • •Paid time off
  • •Paid parental leave
  • •Wellness programs
  • •Employee discounts

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