The Insurance Specialist I verifies insurance eligibility, ensures authorization requirements are met, and completes pre-registration for inpatient and outpatient services. They also educate patients on insurance benefits and financial responsibilities while maintaining accurate records.
Requirements overview
Candidates must have a high school diploma or GED and 0-1 years of experience in insurance verification, medical billing, or healthcare revenue cycle. Proficiency in Microsoft Office and healthcare information systems is required.
Key skills
Insurance verificationMedical billingHealthcare revenue cycleAuthorization requirementsMedical necessity guidelinesMicrosoft Office SuiteHealthcare information systemsEMREligibility portalsAttention to detailOrganizational skillsCommunication skillsInterpersonal skillsPatient educationFinancial clearance
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About Community Health Systems Professional Services Corporation
Industry
Hospitals and Health Care
Employees
25,337
Type
Public Company
Size
10,001+ employees
Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 59 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
HealthcareFinance & AccountingAdministrativeCustomer Service & Support
Description
Our Benefits:
* PTO
* Paid holidays
* Employee Incentive Program (ICP)
* Group Medical, Dental, & Vision
* Educational Assistance
* 401(k) Plan
* Sick Time
* Life Insurance/Accidental Death and Dismemberment
* Long-Term and Short Term Disability
* Medical and Child Care Flexible Spending Accounts
* Employee Assistance Program (EAP)
Job Summary
The Insurance Specialist I is responsible for verifying insurance eligibility
and benefits, ensuring authorization requirements are met, and completing
pre-registration processes for scheduled outpatient and inpatient services. This
role ensures compliance with payor guidelines and provides timely and accurate
communication with patients, providers, and medical office staff. The Insurance
Specialist I supports the financial clearance process by educating patients on
insurance benefits and financial responsibilities while maintaining high
standards of accuracy and professionalism.
Essential Functions:
* Verifies insurance eligibility and benefits for scheduled and unscheduled
services to ensure coverage and compliance with payor requirements.
* Calculates and communicates the patient’s estimated financial responsibility
for scheduled services.
* Identifies and ensures authorization and referral requirements are met in
accordance with payor guidelines.
* Validates and documents all authorizations and referrals according to
established policies.
* Reviews and determines the medical necessity of scheduled services based on
payor criteria.
* Accurately documents and maintains all required records and communications in
compliance with organizational standards.
* Communicates effectively and professionally with patients, physicians, and
medical office staff to resolve inquiries and ensure adherence to payor
requirements.
* Educates patients on insurance coverage, benefits, and financial
responsibility, ensuring clear understanding.
* Processes and indexes incoming orders promptly and ensures compliance with
documentation standards.
* Provides timely notification of admission or observation status per payor
guidelines for inpatient and observation services.
* Performs other duties as assigned.
* Complies with all policies and standards.
* This is a remote position.
Qualifications
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions.
* Required:
* Education: H.S. Diploma or GED
* Experience: 0-1 years of experience in insurance verification, medical
billing, or healthcare revenue cycle
Knowledge, Skills and Abilities:
* Strong knowledge of insurance plans, authorization requirements, and medical
necessity guidelines.
* Proficiency in Microsoft Office Suite and healthcare information systems
(e.g., EMR, eligibility portals).
* Excellent attention to detail and organizational skills.
* Strong communication and interpersonal skills to interact effectively with
patients and healthcare professionals.
* Ability to work in a fast-paced environment and manage multiple priorities
effectively.
We know it’s not just about finding a job. It’s about finding a place where you
are respected, valued and where your work is purposeful and fulfilling. A place
where your talent is recognized, professional development is encouraged and
career advancement is possible.
The Sarasota SSC operates in support of our hospitals and patients and our
commitment is to provide them with exemplary revenue cycle services defined by
outstanding customer service and superior revenue cycle performance. SSC
Sarasota supports facilities located primarily in Florida, Georgia, Indiana, and
Pennsylvania.
Community Health Systems is one of the nation's leading healthcare providers.
With healthcare delivery systems in 36 distinct markets across 14 states, CHS
operates 69 affiliated hospitals with more than 10,000 beds and approximately
1,000 other sites of care, including physician practices, urgent care centers,
freestanding emergency departments, imaging centers, cancer centers, and
ambulatory surgery centers.
INDSSFLRCSC
Requirements
•Insurance verification
•Medical billing
•Healthcare revenue cycle
•Authorization requirements
•Medical necessity guidelines
•Microsoft Office Suite
•Healthcare information systems
•EMR
•Eligibility portals
•Attention to detail
•Organizational skills
•Communication skills
•Interpersonal skills
•Patient education
•Financial clearance
Benefits
•PTO
•Paid holidays
•Employee Incentive Program
•Group Medical
•Dental
•Vision
•Educational Assistance
•401(k) Plan
•Sick Time
•Life Insurance
•Accidental Death and Dismemberment
•Long-Term Disability
•Short Term Disability
•Medical Flexible Spending Account
•Child Care Flexible Spending Account
•Employee Assistance Program
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