Intake Specialist
Center for Human Development
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- Location
- La Grande, OR
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
Center for Human Development
Non-profit organization management · 51 to 200 employees
What you'll do
- Gather information necessary to initiate records and services
- Direct clients to the proper department for services needed
- Assess client financial status and program eligibility and negotiate payment plans when needed
- Authorize insurance and monitor compliance
- Verify insurance benefits to make sure clients have not exhausted their benefits
- Provide intake services for Public Health, Veteran’s Services, and backup to Behavioral Health Intake
- Work with the Veteran’s Services Officer to develop outreach opportunities and materials
What you need
- High school diploma or equivalency
- Multitasking, strong organizational, problem solving, system thinker, and customer service skills
- Ability to perform Public Health and Behavioral Health screenings
- Thorough knowledge of program eligibility such as vaccines for children and indigent funds
- Work well in a team setting and demonstrate assertive yet tactful communication skills
- Willingness to put the customer first in everything you do
- Valid Oregon Driver’s license
- Pass a criminal history check and drug screening
Key skills
Multitaskingstrong organizational skillsproblem solving skillssystem thinkercustomer service skillsprogram eligibility
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Perks
- medical
- dental
- vision
- life/AD&D insurance
- long-term disability insurance
- retirement benefit
- Professional Development Plan
- gym discounts
See full description on company page, apply now
Read the full posting here
Center for Human Development, Inc. is seeking a full-time Intake Specialist. This position is responsible for performing a variety of client account maintenance and assessment of financial resources. This position supports both the Public Health Team & the Veteran's Services Program.
The Requirements:
High school diploma or equivalency.
Multitasking, strong organizational skills, problem solving skills, system thinker and customer service skills.
Ability to perform Public Health and Behavioral Health screenings.
Thorough knowledge of program eligibility such as vaccines for children, indigent funds, etc.
Work well in a team setting, and demonstrate assertive yet tactful communication skills in working with internal and external customers.
Must have the willingness to put the customer first in everything you do.
Must possess a valid Oregon Driver’s license and pass a criminal history check and drug screening.
The Job Duties:
Gathers information necessary to initiate records and services.
Customer contact daily, appointment reminders, follow up calls.
Direct client to proper department for services needed.
Initial assessment of client financial status, program eligibility and negotiating payment plans when needed.
Insurance authorization and monitoring compliance.
Verifying insurance benefits to make sure clients have not exhausted their benefits.
Position provides intake services for Public Health, Veteran’s Services and acts as backup to Behavioral Health Intake.
Veteran’s Program Outreach; working with the Veteran’s Services Officer developing outreach opportunities & creating program outreach materials.
The Benefits:
Full-time position with attractive benefit package that includes medical, dental, vision, life/AD&D insurance, long-term disability insurance, excellent retirement benefit with generous contribution to 401k after orientation, Professional Development Plan, gym discounts, and more. Paid time off includes 1 day of sick time accrued each month, 1 day of vacation time accrued each month (increases with years of service), 10 paid holidays each year, and one month paid renewal leave every 7 years!
To Apply:
Apply through our website at www.chdinc.org/employment. Call 541-962-8881 with questions.
COVER LETTER REQUIRED
The Center for Human Development, Inc. is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, national origin, sex, sexual orientation, religion, marital status, disability, or any other characteristic protected by state or federal law. We assure you that your opportunity for employment with CHD depends solely on your qualifications.• Veteran’s Program Outreach; working with the Veteran’s Services Officer with developing outreach opportunities & creating program outreach materials.