Integrated Support Care Manager - Riverhead

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is seeking a full-time Integrated Support Care Manager to join our team at the Riverhead location. Position Summary Provides integrated care management services to patients using a harm reduction approach to address psychosocial barriers to care. Provides coordination of care, psychoeducation, casework counseling, linkage to community supports, referral follow up, and maintains communication with the patient and care teams. Attends ongoing training to address needs of patients including understanding of HIV, Substance Use, Hepatitis C, mental health, and chronic conditions. Performs job duties in compliance with systems and job specific standards. Job Type: Full-Time Pay Range: $23.00 - $24.68 per hour Sign-On Bonus: $1,500 Sign-On Bonus for Eligible External Applicants – Terms and Conditions Apply. Essential Duties and Responsibilities Ability to communicate in English, both orally and in writing Experience in health or social services Knowledge of the geographic community served and available resources Maintains a customer service level commensurate with the expectations of the Mission Statement Ability to collaborate with other members of Hudson River HealthCare to maintain high-quality standards and achieve client satisfaction Possesses the emotional, mental, and physical capability to perform duties and demonstrates a strong commitment to achieving goals Demonstrates initiative, enthusiasm, creativity, and strong verbal and written communication skills Ability to organize work effectively, accept and utilize guidance, and work cooperatively Possesses flexibility, cultural sensitivity, and the ability to maintain confidentiality Complete care management intakes and comprehensive patient assessments Develop, implement, and monitor individualized patient care plans Establish linkages and refer patients to internal and external support services; provide follow-up on referrals Complete patient Recovery Support Plans and Crisis Plans as appropriate Communicate and collaborate effectively with patients and interdisciplinary care teams, including providers Provide Naloxone training to patients and staff Conduct and/or support HIV testing and ensure linkage to appropriate services and follow-up Participate in case conferencing with care teams Maintain accurate, current case records and complete required documentation and reports in a timely manner Demonstrate knowledge of stages of change, substance use disorders, HIV, HCV, and other co-occurring conditions Empower, educate, and link patients to HIV, HCV, and STI testing and treatment, PrEP, substance use services, and primary care Participate in ongoing training to enhance professional skills and patient care Support quality improvement initiatives and perform other duties as assigned Requirements: Minimum Education: High School Diploma or GED Preferred Education: Associate degree and/or Certified Recovery Peer Advocate (CRPA) About Sun River Health Sun River Health has a rich history of providing quality, affordable health care to communities in need. Founded in the early 1970s by four African American women in Peekskill, New York, the organization was established to address the lack of accessible health services in their community. With the help of a small federal grant, the first Sun River Health site opened its doors in 1975. Over the years, Sun River Health has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 50 locations, serving more than 250,000 patients across the Hudson Valley, New York City and Long Island. Our exceptional primary care practitioners, specialists and support staff are dedicated to delivering high-quality care to all individuals, regardless of their ability to pay. In December 2018, Sun River Health expanded its reach by merging with Brightpoint Health, an FQHC network offering integrated medical, behavioral and social support services in New York City. This merger allowed us to enhance our services and continue our mission under the unified name of Sun River Health. Our Culture At Sun River Health, we believe in fostering a culture of wellness, inclusivity and recognition. Our Workforce Wellness Program promotes staff wellness through ongoing challenges and activities, encouraging participation and rewarding engagement. We celebrate our staff's dedication and person-centered spirit through the Planetree Recognition Awards, which honor innovation, leadership and community spirit. We are committed to creating a supportive and collaborative work environment where all team members can thrive. Our values of respect, integrity and excellence guide our interactions with patients and colleagues alike, ensuring that everyone receives the care and support they deserve. Professional Development, Education and Loan Assistance Benefit Programs Sun River Health is committed in fostering continued growth, education, and professional advancement across its organization. Through a range of development opportunities and loan repayment programs employees are supported at every stage of their careers. Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC) with support provided throughout the application process. In addition, Sun River Health offers a Tuition Reimbursement Program for eligible employees that supports job-related coursework completed through accredited institutions, helping employees continue building their skills and advancing their careers. Why Join Sun River Health? Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need. Professional Growth: We provide opportunities for career advancement and professional development. Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment. Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care. Join us at Sun River Health and be part of an award-winning network of care that has been serving our communities since 1975. We are always looking for skilled and dedicated professionals to join our team and help us continue our mission of providing quality health care to all. Relation to Mission The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable. Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Responsibilities The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.